Programa del Curso
1. Introduction to Lean Thinking (2 hours)
- What is Lean? Origin and evolution
- Lean Principles: Value, Flow, Pull, Perfection
- Types of waste (muda) in services
2. Lean for Managing Requirements and Projects (4 hours)
- VOC (Voice of the Customer)
- Prioritization techniques: MoSCoW, WSJF, Effort-Impact Matrix
- A3 Project Thinking (structure and application)
- Lean vs Agile vs Six Sigma (brief comparison)
3. Lean Kanban (4 hours)
- Fundamentals and elements of the Kanban system
- Board management
- Pull and Work In Progress (WIP) criteria
- Flow indicators: Lead Time, Cycle Time, Takt Time
4. Lean in Processes (4 hours)
- VSM (Value Stream Mapping)
- Waste identification in banking processes
- KAIKAKU
5. Other Lean Tools (2 hours)
- GEMBA
- KAIZEN
- Root cause identification: Ishikawa, 5 Whys
- POKA-YOKE
Summary and Next Steps
Requerimientos
- An understanding of basic project management concepts
- Experience with process workflows in a business or banking context
- Familiarity with Agile or Lean principles
Audience
- Process managers and analysts
- Project managers in banking and financial services
- Professionals involved in requirements gathering and process improvement
Testimonios (5)
El entrenador está muy bien informado sobre el tema y puede proporcionar ejemplos del mundo real a través de su experiencia.
Nouf
Curso - Agile Software Testing with Continuous Integration
Traducción Automática
Me gustó el formato del grupo pequeño
Kristin Standen - Orica Canada
Curso - Lean Distribution: Implementing Lean in Distribution, Logistics, and Supply Chain Operations
Traducción Automática
Los ejercicios de simulación (taller) me dieron una sensación real de cómo es experimentar el "aperfeccionamiento" del proceso. Proporciona un "efecto adherente" a las teorías que se discutieron.
Bethany Magpayo - InSolem SARL
Curso - Lean Services: Lean Management For The Service Industry
Traducción Automática
Que después de 3 días de capacitación tenga una visión completa sobre Agile cómo utilizarlos en mi caso, cómo calcular la eficiencia, abordar a empleados negativos y mucho más.
Joanna Meza - Zurich Insurance
Curso - Managing Agile Projects with Lean and Kanban
Traducción Automática
I was benefit from that Armor management personnel is taking it seriously.
Ed Huet - Armscor
Curso - Lean Management: Lean management in manufacturing
Traducción Automática