Get in Touch
 Duration 14 hours

Course Outline

  • Assessing your personal negotiation style

Gaining insight into how your unique approach impacts negotiation outcomes

  • Evaluating competitive versus cooperative tactics

Selecting the most appropriate approach for each situation

  • Embracing creativity and adaptability

Exploring alternative solutions and effective problem-solving techniques

  • Managing expectations effectively

Handling the preparatory and opening phases of a negotiation

  • Leveraging non-verbal communication

Utilizing body language to reinforce verbal messages

  • The critical role of thorough preparation

Key steps to take before entering the negotiation

  • Shifting the balance of power

Analyzing the strengths and weaknesses of all parties involved

  • Defining clear goals and objectives

Determining what constitutes a successful outcome versus an unacceptable result

  • Looking beyond surface demands to uncover underlying interests

Discovering the true motivations and priorities of the counterparty

  • Identifying flexible variables

Assessing what can be conceded at minimal cost and what is required in exchange

  • Constructing and justifying proposals

Positioning offers to demonstrate value from the other party's perspective

  • Responding strategically to proposals

Articulating why certain terms are untenable and formulating counter-offers

  • The strategic use of questioning

Employing conditional questions to explore solutions without making binding commitments

  • Mastering the bargaining process

Exchanging concessions to reach mutually beneficial win-win agreements

  • Navigating impasses

Applying tools to overcome negotiation deadlocks

  • Handling price objections

Techniques for defending your position effectively

  • Closing the deal

Summarizing agreements and finalizing terms to prevent costly misunderstandings

Requirements

Given the heavy emphasis on practical application, the course mandates a minimum cohort of four delegates supported by two trainers to ensure effective delivery.

Number of participants


Price per participant

Testimonials (4)

Upcoming Courses

Related Categories