Course Outline
- Assessing your personal negotiation style
Gaining insight into how your unique approach impacts negotiation outcomes
- Evaluating competitive versus cooperative tactics
Selecting the most appropriate approach for each situation
- Embracing creativity and adaptability
Exploring alternative solutions and effective problem-solving techniques
- Managing expectations effectively
Handling the preparatory and opening phases of a negotiation
- Leveraging non-verbal communication
Utilizing body language to reinforce verbal messages
- The critical role of thorough preparation
Key steps to take before entering the negotiation
- Shifting the balance of power
Analyzing the strengths and weaknesses of all parties involved
- Defining clear goals and objectives
Determining what constitutes a successful outcome versus an unacceptable result
- Looking beyond surface demands to uncover underlying interests
Discovering the true motivations and priorities of the counterparty
- Identifying flexible variables
Assessing what can be conceded at minimal cost and what is required in exchange
- Constructing and justifying proposals
Positioning offers to demonstrate value from the other party's perspective
- Responding strategically to proposals
Articulating why certain terms are untenable and formulating counter-offers
- The strategic use of questioning
Employing conditional questions to explore solutions without making binding commitments
- Mastering the bargaining process
Exchanging concessions to reach mutually beneficial win-win agreements
- Navigating impasses
Applying tools to overcome negotiation deadlocks
- Handling price objections
Techniques for defending your position effectively
- Closing the deal
Summarizing agreements and finalizing terms to prevent costly misunderstandings
Requirements
Given the heavy emphasis on practical application, the course mandates a minimum cohort of four delegates supported by two trainers to ensure effective delivery.
Testimonials (4)
A lot of practical examples, practical approach to the topic, a lot of useful information, trainer is excellent
Irena
Course - Negotiation Skills
The exercises were amazing. The interaction was very friendly. I learned a lot. We concentrated on all the point and for all the unclear point, everything was answered.
VILCU DAN
Course - Negotiation Skills
Let's Trainee to share case& play role.
Dalailuck - Babcock Power (Thailand)
Course - Negotiation Skills
SAMART Goal and Negotiation Concept