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 Duration 7 hours

Course Outline

Self-Awareness and Interpersonal Dynamics

  • Recognize that requesting others' attendance imposes your priorities on them
  • Explore the underlying drivers of behavioral patterns
  • Assess how your actions impact others and understand discrepancies between expected and actual responses

Strategic Meeting Management

  • Evaluate the necessity of meetings against available alternatives and their relative merits
  • Master the end-to-end meeting workflow:
    • Developing meaningful agendas that clearly define objectives, topics, and time allocations
    • Selecting only essential participants to ensure focused discussions
    • Moderating the session by keeping contributions relevant, adhering to the agenda, and respecting time limits
    • Documenting key outputs, focusing on actionable items rather than exhaustive minutes
    • Scheduling necessary follow-up sessions

Strategic Participation in Meetings

  • Challenge the assumption that all invited meetings require your presence
  • Develop criteria for deciding whether to attend or decline
  • Identify valid justifications for opting out
  • Explore appropriate behaviors and strategies during meetings regarding participants, topics, and timing

Enhancing Personal Efficiency and Time Management

  • Establish and maintain personal and professional goals
  • Refine work prioritization skills
    • Determining essential tasks
    • Ranking activities by importance and urgency
  • Examine the dynamics of employee-imposed time and mutual accountability
  • Identify and mitigate "time bandits" that detract from productivity
    • Email management
    • Telephone usage
    • Unplanned interruptions
    • Procrastination and displacement activities
    • Other distracting factors
  • Develop effective delegation techniques
  • Cultivate assertiveness, including finding compromises and delivering clear refusals when necessary

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