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 Duration 14 hours (2 days)

Course Outline

Introduction:

  • key assumptions to support responsible and effective communication within the process

Communication with self:

  • the impact of self-communication on interactions with others
  • formulating more effective questions
  • rapidly shifting emotional states

Communication with other people:

  • representational systems (auditory, visual, kinesthetic)
  • techniques for establishing and sustaining rapport
  • motivation and influence through body language
  • the power of suggestion, persuasive language, and 'hypnotic' language patterns

Requirements

A genuine desire to understand and comprehend both yourself and others.

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Price per participant

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