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Duration 14 hours (2 days)
Course Outline
Introduction:
- key assumptions to support responsible and effective communication within the process
Communication with self:
- the impact of self-communication on interactions with others
- formulating more effective questions
- rapidly shifting emotional states
Communication with other people:
- representational systems (auditory, visual, kinesthetic)
- techniques for establishing and sustaining rapport
- motivation and influence through body language
- the power of suggestion, persuasive language, and 'hypnotic' language patterns
Requirements
A genuine desire to understand and comprehend both yourself and others.
Testimonials (3)
Managing difficult conversations
Kgaogelo Ratau - City Lodge Hotels
Course - Effective Communication in the Workplace
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
interaction and discussion with each other in different groups, together with some games.