Communicating and Influencing - For Managers and Team Leaders Training Course
Audience
Professionals who require a comprehensive understanding of the key issues related to Communication and Influence:
- Colleagues
- Supervisors
- Internal and external customers and stakeholders
Course Format
The program integrates a highly interactive blend of:
- Facilitated discussions
- Slide presentations
- Practical exercises and case studies
By the end of the course, participants will be able to:
- Recognize the importance of managing their own behavior before attempting to influence others
- Evaluate the strengths and weaknesses of different communication channels
- Effectively manage relationships with internal and external customers and stakeholders
- Develop strategies for handling challenging situations encountered in the workplace
Course Outline
This course closely mirrors the Team Members' version (see separate outline), with the following additions:
- A new module titled: Leadership vs. Management, which covers:
- The similarities and distinctions between Leadership and Management. What defines an exceptional Leader versus an exceptional Manager?
- Various management styles
- An additional module titled: Delivering Change, which covers:
- Factors that cause Change to succeed or fail
- Core principles of Change
- Resistance to Change – and why, in some cases, resistance can be beneficial
Open Training Courses require 5+ participants.
Communicating and Influencing - For Managers and Team Leaders Training Course - Booking
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Testimonials (2)
Would like to thank Trainer Abhi for this fruitful training. Appreciate him trying to get to know all the attendees so he can better cater the training to our needs. Love how there was a balance of theory and activities that keep us engaged. And how contents were straight to the point and concise.
Rainey Clarecia - Talentvis
Course - Communicating and Influencing - For Managers and Team Leaders
I generally was benefit from the interaction and flexibility.
Olivier Pugliesi-Conti
Course - Communicating and Influencing - For Managers and Team Leaders
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