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Course Outline

This course closely mirrors the Team Members' version (see separate outline), with the following additions:

  • A new module titled: Leadership vs. Management, which covers:
    • The similarities and distinctions between Leadership and Management. What defines an exceptional Leader versus an exceptional Manager?
    • Various management styles
  • An additional module titled: Delivering Change, which covers:
    • Factors that cause Change to succeed or fail
    • Core principles of Change
    • Resistance to Change – and why, in some cases, resistance can be beneficial
 14 Hours

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