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Duration 8 hours
Course Outline
Core Principles of Impactful Communication
The value of transparent and succinct dialogue
- The 7 Cs framework: Clarity, Conciseness, Coherence, Correctness, Courtesy, Consideration, and Completeness
- Recognizing standard communication barriers and strategies to resolve them
- Distinguishing between formal and informal communication approaches
Excelling in Oral Expression
- Articulation and Pronunciation: Delivering speech with precision and assurance
- Pace and Tone: Projecting professionalism and engagement
- Active Listening: Fundamental to meaningful dialogue
- Managing Challenging Dialogues and Providing Constructive Critique
Essentials of Corporate Writing
Composing with accuracy, precision, and brevity
- Grammar and punctuation: Identifying and correcting frequent mistakes
- Organizing emails, reports, and formal correspondence with professional standards
- Selecting appropriate tones for various business contexts
Best Practices for Digital and Email Correspondence
Professional email etiquette: Recommended practices and pitfalls to avoid
- Designing emails for maximum impact and efficiency
- Addressing sensitive or complex topics via email
- Leveraging AI and digital tools for grammar and tone validation
Conclusion and Strategic Action Plan
- Principal lessons learned and reflective insights
- Personal pledge for continuous improvement
Pedagogical Approaches
- Interactive Discussions and Practical Exercises – Engaging participants through realistic case studies
- Role-Play and Simulations – Rehearsing effective verbal interactions
- Collaborative Group Work and Peer Review – Learning from colleagues’ writing and speaking patterns
- Practical Writing and Editing Tasks – Gaining hands-on experience in enhancing business communication
Requirements
Intended Audience: Business professionals aiming to refine their English-speaking and writing competencies.
Testimonials (4)
The good relationship that was established from the outset with the trainer and the group. The trainer adapted to the team's dynamics and understood our needs perfectly. It was both super helpful and fun.
Roger Negrete - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
the teacher
Maria Tudela - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
The way Sarah conducts the course and explains things.
Maria Garcia Donday - Fundacion Mon Clinic Barcelona
Course - Effective English Communication: One-Day Training Program
Monika inspired me; She has great communication skills, communicates clearly and very direct, which I admire a lot
