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Course Outline
Introduction to ChatGPT in the Public Sector <\/p>
- Overview of what ChatGPT is and its underlying mechanisms <\/li>
- Application of ChatGPT in government workflows <\/li>
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Strengths, limitations, and principles of responsible use
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Writing and Editing Official Correspondence <\/p>
- Generating initial drafts for memos, emails, and reports <\/li>
- Enhancing tone, clarity, and plain language usage <\/li>
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Adapting content for various audiences or formats
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Summarization and Information Extraction <\/p>
- Condensing extensive policy or research documents <\/li>
- Identifying key points and actionable items <\/li>
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Organizing summaries for briefings or meetings
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Designing Prompts for Government Applications <\/p>
- Techniques for basic and advanced prompting <\/li>
- Effectively utilizing examples and role-based instructions <\/li>
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Creating reusable prompt templates for recurring tasks
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Translation and Multilingual Capabilities <\/p>
- Translating internal and public-facing communications <\/li>
- Maintaining a professional tone across different languages <\/li>
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Leveraging ChatGPT for inclusive and accessible language
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Productivity and Task Automation <\/p>
- Brainstorming and generating ideas for new initiatives <\/li>
- Developing content from structured data (such as tables) <\/li>
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Creating outlines for slide decks or briefings
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Compliance, Security, and Ethical Considerations <\/p>
- Risks associated with data privacy and information sharing <\/li>
- Adhering to internal AI and IT policies <\/li>
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Building public trust through responsible AI usage
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Summary and Next Steps <\/p>
Requirements
- Familiarity with basic digital tools commonly used in public sector environments <\/li>
- No previous experience with AI or ChatGPT is necessary <\/li>
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Prior experience in drafting, reviewing, or managing official communications is advantageous
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Target Audience <\/p>
- Administrative staff and public service teams <\/li>
- Government communicators and policy analysts <\/li>
- Employees looking to boost productivity through AI-driven tools <\/li> <\/ul>
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
