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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Overview of ChatGPT functionality and mechanics
- Applications within government operational frameworks
- Capabilities, constraints, and guidelines for responsible usage
Crafting and Editing Official Communications
- Generating initial drafts for memoranda, emails, and reports
- Enhancing tone, clarity, and plain language standards
- Tailoring content for diverse audiences and delivery formats
Summarization and Data Extraction
- Condensing extensive policy or research documentation
- Isolating critical insights and actionable items
- Organizing summaries for executive briefings or meetings
Prompt Engineering for Government Applications
- Fundamental and sophisticated prompting strategies
- Effectively utilizing examples and role-based instructions
- Developing reusable prompt templates for recurring duties
Translation and Multilingual Capabilities
- Translating internal and external-facing communications
- Preserving professional tone across multiple languages
- Leveraging ChatGPT for inclusive and accessible language
Productivity and Task Automation
- Ideation and brainstorming for new initiatives
- Generating content from structured data sources (e.g., spreadsheets)
- Outlining slide presentations or briefing materials
Compliance, Security, and Ethical Considerations
- Assessing data privacy and information sharing vulnerabilities
- Adhering to internal AI and IT governance policies
- Fostering public trust through accountable AI usage
Recap and Future Directions
Requirements
- Proficiency with standard digital tools commonly found in public sector settings
- No previous experience with AI or ChatGPT is necessary
- Experience in creating, reviewing, or managing formal communications is an asset
Target Audience
- Administrative teams and support staff within public services
- Policy researchers and government communications specialists
- Personnel aiming to boost workflow efficiency through AI-driven solutions
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.