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 Duration 7 hours

Course Outline

Introduction to AI-Driven Summarization

  • Mechanisms behind how ChatGPT processes and condenses information.
  • Common document types encountered in government operations.
  • Understanding the limitations of AI output and the need for refinement.

Summarizing Reports and Briefing Documents

  • Creating concise summaries from policy or research reports.
  • Extracting findings from technical or analytical materials.
  • Structuring content for executive-level review.

Summarizing Meetings and Consultations

  • Converting meeting notes and transcripts into actionable items.
  • Identifying key decisions and outstanding issues.
  • Drafting summaries for internal communication or follow-up actions.

Optimizing Prompts for Enhanced Results

  • Prompt structures effective for summarization and rewriting tasks.
  • Illustrations of role-based and outcome-focused prompts.
  • Iterative prompting strategies to improve summary quality.

Adjusting Tone, Style, and Structure

  • Tailoring content for ministers, internal managers, or the general public.
  • Selecting between formal and conversational tones as appropriate.
  • Generating diverse formats such as bullet points, executive memos, and Q&A sections.

Embedding ChatGPT into Government Processes

  • Utilizing ChatGPT within Word, Teams, and browser-based environments.
  • Integrating ChatGPT with meeting and collaboration tools.
  • Reviewing and refining summaries in real time.

Responsible Usage and Verification

  • Preventing misrepresentation or the inclusion of hallucinated facts.
  • Verifying summaries and referencing original sources.
  • Adhering to information governance and security policies.

Wrap-up and Future Steps

Requirements

  • Familiarity with internal reports, meeting minutes, or policy documents.
  • No previous experience with ChatGPT or other AI tools is necessary.

Target Audience

  • Analysts.
  • Program Managers.
  • Executive Support Staff.

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