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Course Outline
Artificial Intelligence Fundamentals
- Defining AI: Core terminology and underlying technologies
- Distinguishing between AI, Machine Learning (ML), and automation
- Current trends in AI adoption within the public sector
Practical AI Applications in Government
- Enhancing service delivery through chatbots, document automation, and predictive analytics
- Improving policy and planning via modeling, forecasting, and simulations
- Examples from public safety, healthcare, and citizen engagement initiatives
Managing Risks, Ethics, and Bias
- Understanding algorithmic bias and principles of fairness
- Ethical decision-making frameworks for AI systems
- Prioritizing transparency, accountability, and model explainability
AI Governance and Regulatory Environment
- Overview of the EU AI Act, GDPR, and evolving global regulations
- Examination of national AI strategies and governance structures
- Considerations for maintaining public trust and managing citizen impact
Procurement and Deployment Strategies
- Key considerations for leaders before investing in AI solutions
- Evaluating vendors, pilot programs, and strategic partnerships
- Fostering inter-agency collaboration and ensuring data infrastructure readiness
Strategic Planning for AI Integration
- Building internal AI literacy and forming cross-functional teams
- Aligning AI initiatives with core mission outcomes
- Developing a roadmap for AI adoption within a specific department or agency
Recap and Future Actions
Requirements
- Understanding of public sector operations and existing policy frameworks
- A strong interest in utilizing emerging technologies for the public benefit
- No prior technical expertise in AI is necessary
Target Audience
- Senior administrative officials
- Ministers and high-level government executives
- Policy advisors and strategists within the public sector
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
