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Course Outline
Introduction to Copilot in the Public Sector
- Understanding what Microsoft 365 Copilot is and how it operates.
- Exploring public sector use cases for AI within Microsoft apps.
- Gaining insight into Copilot’s data sources and security boundaries.
Working with Documents in Word
- Drafting policy memos, letters, and reports.
- Rewriting, summarizing, and clarifying language.
- Creating structured content from bullet points or tables.
Email and Calendar Assistance in Outlook
- Composing and responding to emails more quickly with Copilot.
- Scheduling meetings and drafting follow-up notes.
- Summarizing lengthy email threads and highlighting key points.
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Using Copilot to identify trends or answer specific questions.
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams.
- Creating presentation drafts in PowerPoint from brief notes.
- Converting transcripts into briefs or reports.
Prompting Strategies and Custom Scenarios
- Writing effective prompts to achieve consistent results.
- Adapting prompts to match your department’s tone and specific needs.
- Reusing prompt templates for recurring tasks.
Responsible Use in Government Contexts
- Ensuring confidentiality, oversight, and appropriate use.
- Aligning with internal policies and IT governance.
- Building trust through the ethical use of AI in public service.
Summary and Next Steps
Requirements
- A basic understanding of Microsoft 365 applications (such as Word, Outlook, and Excel).
- Familiarity with common public sector responsibilities, including reporting, communication, and documentation.
- No prior experience with AI or Copilot is required.
Audience
- Government staff who use Microsoft Office tools in their daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff looking to enhance productivity with AI assistance.
7 Hours
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.
