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Duration 7 hours
Course Outline
Introduction to Copilot in the Public Sector
- Overview of Microsoft 365 Copilot’s capabilities and underlying mechanics.
- Exploration of applicable use cases for AI within Microsoft applications in a public sector setting.
- Clarification of Copilot’s data retrieval methods and security limitations.
Document Management in Word
- Composing policy memos, official letters, and comprehensive reports.
- Refining, condensing, and enhancing the clarity of written language.
- Transforming bullet points or tabular data into structured, coherent content.
Email and Calendar Management in Outlook
- Accelerating the composition and response of emails using Copilot.
- Facilitating meeting scheduling and the creation of follow-up documentation.
- Distilling lengthy email threads to highlight critical information and key takeaways.
Data Analysis and Reporting in Excel
- Interpreting complex spreadsheets using plain, accessible language.
- Generating visual charts, executive summaries, and data-driven insights.
- Utilizing Copilot to identify patterns or answer specific data-related queries.
Copilot in Meetings and Presentations
- Generating concise meeting summaries and action item lists in Microsoft Teams.
- Developing PowerPoint presentation drafts from brief notes or outlines.
- Converting meeting transcripts into executive briefs or formal reports.
Prompting Strategies and Custom Applications
- Crafting effective prompts to ensure consistent and high-quality outputs.
- Tailoring prompts to match your department’s tone, style, and specific requirements.
- Establishing reusable prompt templates for recurring operational tasks.
Responsible AI Use in Government
- Maintaining confidentiality, ensuring oversight, and defining appropriate use boundaries.
- Aligning AI practices with internal policies and IT governance standards.
- Fostering trust through ethical AI application in public service delivery.
Conclusion and Future Directions
Requirements
- Basic proficiency with core Microsoft 365 applications, including Word, Outlook, and Excel.
- General awareness of standard public sector responsibilities such as reporting, internal communication, and record-keeping.
- No prior knowledge of AI tools or Copilot is necessary.
Target Audience
- Government personnel who rely on Microsoft Office for daily operational tasks.
- Administrative teams responsible for managing correspondence, documentation, and official reports.
- Policy and program staff aiming to boost productivity through AI-assisted workflows.
Testimonials (2)
Everything is possible :-)
Sandra Bardewyck - Media Carrier Solutions GmbH
Course - Microsoft 365 Copilot: AI Productivity Across Word, Excel, PowerPoint, Outlook, and Teams
i already have some reports that i know, i will use some of the prompts that looked at today
