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Course Outline
Fundamentals of MSP and Programmatic Thinking
- Distinguishing between programs and projects and understanding the added value of program management
- Core MSP principles and the concept of transformational flow
- Overview of the program lifecycle: identification, definition, and benefits management
Program Governance and Organizational Design
- Defining program structures, roles, and responsibilities (including SRO, Program Manager, and Board)
- Setting up a Program Management Office (PgMO)
- Establishing decision-making processes, reporting hierarchies, and escalation protocols
Vision, Blueprinting, and Benefits Governance
- Articulating the program vision and strategic goals
- Developing the program blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Program Planning and Execution Strategies
- Formulating the program plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and developing engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and strengthening sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating program-level risks and issues
- Defining assurance roles, internal and external assurance processes, and audit preparedness
- Developing contingency plans and decision support mechanisms
Financial Management, Benefits Realization, and Value Optimization
- Building the business case and implementing financial governance
- Monitoring benefits, measuring outcomes, and assessing ROI
- Managing costs, forecasting, and rebaselining practices
Quality, Configuration, and Change Control
- Applying quality management approaches tailored to programs
- Managing configuration and change control across multiple projects
- Utilizing standards, templates, and knowledge management for repeatability
Transition to Business-as-Usual and Program Closure
- Planning for handover, sustainability, and operational acceptance
- Executing closure tasks: benefits review, lessons learned, and documentation
- Integrating program outcomes into standard business operations
Applied Workshop and Case Study
- Practical exercise: designing a program governance model and benefits map
- Group presentations with feedback from peers and instructors
- Creating an action plan to implement MSP practices within your organization
Recap and Future Directions
Requirements
- Solid grasp of project management fundamentals
- Hands-on experience in or support of project and program environments
- Basic understanding of organizational change principles
Intended Participants
- Program managers and those aiming to advance into program roles
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- PMO staff, change agents, and delivery leaders
21 Hours
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.