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Course Outline

Fundamentals of MSP and Programmatic Thinking

  • Distinguishing between programs and projects and understanding the added value of program management
  • Core MSP principles and the concept of transformational flow
  • Overview of the program lifecycle: identification, definition, and benefits management

Program Governance and Organizational Design

  • Defining program structures, roles, and responsibilities (including SRO, Program Manager, and Board)
  • Setting up a Program Management Office (PgMO)
  • Establishing decision-making processes, reporting hierarchies, and escalation protocols

Vision, Blueprinting, and Benefits Governance

  • Articulating the program vision and strategic goals
  • Developing the program blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Program Planning and Execution Strategies

  • Formulating the program plan and delivery roadmap
  • Integrating workstreams and projects, managing dependencies and sequencing
  • Addressing scheduling, resource allocation, and capacity planning

Stakeholder Engagement and Communication

  • Conducting stakeholder analysis and developing engagement strategies
  • Planning communications and fostering change readiness
  • Mitigating resistance and strengthening sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating program-level risks and issues
  • Defining assurance roles, internal and external assurance processes, and audit preparedness
  • Developing contingency plans and decision support mechanisms

Financial Management, Benefits Realization, and Value Optimization

  • Building the business case and implementing financial governance
  • Monitoring benefits, measuring outcomes, and assessing ROI
  • Managing costs, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches tailored to programs
  • Managing configuration and change control across multiple projects
  • Utilizing standards, templates, and knowledge management for repeatability

Transition to Business-as-Usual and Program Closure

  • Planning for handover, sustainability, and operational acceptance
  • Executing closure tasks: benefits review, lessons learned, and documentation
  • Integrating program outcomes into standard business operations

Applied Workshop and Case Study

  • Practical exercise: designing a program governance model and benefits map
  • Group presentations with feedback from peers and instructors
  • Creating an action plan to implement MSP practices within your organization

Recap and Future Directions

Requirements

  • Solid grasp of project management fundamentals
  • Hands-on experience in or support of project and program environments
  • Basic understanding of organizational change principles

Intended Participants

  • Program managers and those aiming to advance into program roles
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers
  • PMO staff, change agents, and delivery leaders
 21 Hours

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