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Duration 21 hours
Course Outline
Introduction to MSP and Programme Mindset
- Distinguishing programmes from projects and the added value of programme management
- Core MSP principles and the concept of transformational flow
- Overview of the programme lifecycle: identification, definition, and benefits management
Programme Governance and Structure
- Defining programme structure, key roles, and responsibilities (including SRO, Programme Manager, and Board)
- Establishing and operating a Programme Management Office (PgMO)
- Defining decision-making processes, reporting lines, and escalation pathways
Vision, Blueprint, and Benefits Management
- Formulating the vision and aligning with strategic outcomes
- Designing the programme blueprint and target operating model
- Identifying, mapping, measuring, and tracking benefits
Programme Planning and Delivery Strategy
- Developing a comprehensive programme plan and delivery roadmap
- Integrating workstreams and projects, managing dependencies and sequencing
- Addressing scheduling, resource allocation, and capacity planning
Stakeholder Engagement and Communication
- Conducting stakeholder analysis and formulating engagement strategies
- Planning communications and fostering change readiness
- Mitigating resistance and strengthening sponsor commitment
Risk, Issue, and Assurance Management
- Identifying and escalating programme-level risks and issues
- Defining assurance roles, managing internal/external assurance, and preparing for audits
- Developing contingency plans and supporting decision-making
Financials, Benefits Realisation, and Value Management
- Developing the business case and implementing financial governance
- Monitoring benefits, measuring outcomes, and calculating ROI
- Managing costs, forecasting, and re-baselining practices
Quality, Configuration, and Change Control
- Applying quality management approaches suitable for programmes
- Implementing configuration management and change control across projects
- Utilising standards, templates, and knowledge management to ensure repeatability
Transition to Business-as-Usual and Programme Closure
- Planning for handover, sustainment, and operational acceptance
- Executing closure activities: benefits review, lessons learned, and documentation
- Integrating programme outcomes into standard business-as-usual processes
Practical Workshop and Case Study
- Scenario exercise: designing a programme governance model and benefits map
- Group presentations with peer and instructor feedback
- Creating an action plan to apply MSP practices within the participants' organisation
Summary and Next Steps
Requirements
- A solid grasp of project management fundamentals
- Practical experience in or support of project or programme environments
- Awareness of organisational change management concepts
Target Audience
- Current programme managers and those aspiring to the role
- Sponsors, Senior Responsible Owners (SROs), and portfolio managers
- Programme office personnel, change managers, and delivery leads
Testimonials (1)
Understanding that in project management is more about tailoring and assessing each situation than just deciding what to do next.
