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Course Outline

1. Assessment and Integration Fundamentals

  • Digital Ecosystems and Operational Automation
    • Advantages and architectural considerations of integrated systems
    • Integration methodologies: native features, connectors, and APIs
    • Overview of common tools: Zapier, Make, API Connector, and Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and pinpointing areas for enhancement
    • Establishing clear objectives and efficiency metrics
    • Documenting current (“as is”) processes and designing future (“to be”) states
  • Practical Demonstration: Basic Gmail automation feeding into Trello (converting incoming emails into tasks)

2. Trello and Google Workspace Integration

  • Trello in conjunction with Google Sheets and Drive
    • Connecting Trello dashboards with Sheets for control and tracking
    • Automating reports and file uploads
    • Managing Drive integration and version control
  • Trello combined with Gmail and Calendar
    • Automating reminders and system notifications
    • Synchronizing task statuses with calendar deadlines
  • Applied Case Study: Managing collaborative projects in Trello with automated dashboards in Google Sheets

3. QuickBooks Integration and Automated Communications

  • QuickBooks linked with Google Workspace
    • Automating the export of financial reports
    • Budget monitoring and reconciliation using Sheets
  • QuickBooks connected to Trello
    • Associating projects with cost centers for financial oversight
    • Updating task statuses automatically based on budget consumption
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and available integration pathways
    • Use cases: task alerts, billing reminders, and customer follow-ups
    • Practical workflow: Triggering automatic WhatsApp messages from events in Trello or QuickBooks.
  • Comprehensive Case Study: Tracking a project from initiation to accounting records, followed by automated client notifications via WhatsApp

4. Security, Oversight, and Deployment

  • Security and Access Management
    • Implementing secure authentication methods (OAuth, tokens)
    • Defining roles, permissions, and data protection measures
  • Monitoring and Maintenance
    • Tracking active automation flows
    • Managing errors and setting up alerts
    • Planning for the scalability of integrations
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and adhering to best practices
    • Evaluating impact through efficiency KPIs
  • Capstone Project: Designing a comprehensive integrated workflow that unifies Trello, QuickBooks, Google Workspace, and WhatsApp notifications

Requirements

  • Foundational knowledge of Trello, QuickBooks, and Google Workspace
  • Access to these platforms to participate in practical exercises

Target Audience

  • Operations coordinators and managers
  • Administrative and finance teams
  • Project leaders and professionals focused on innovation or digital transformation
 20 Hours

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