Course Outline
Introduction to JIRA
- An overview of JIRA's definition and its core functionalities.
- Insights into why teams leverage JIRA for project management.
Installing and Configuring JIRA
- A detailed, step-by-step guide to installing JIRA.
- Essential basic configuration settings.
Navigating through JIRA Features and Architecture
- Familiarization with the user interface and various sections of a standard JIRA instance.
- A deeper understanding of the architecture behind JIRA's workflows, statuses, and issue types.
Creating a JIRA Project
- Guidance on setting up new projects.
- Defining project categories, priorities, and other critical configurations.
Managing Tests
- An introduction to test management practices within JIRA.
- Instructions for creating and executing tests on issues.
Managing Issues (Tickets)
- A clear explanation of what constitutes an issue or ticket in JIRA.
- Procedures for adding, editing, cloning, linking, and prioritizing tickets.
Performing Searches
- An overview of basic search functionalities available in JIRA.
- An introduction to the JIRA Query Language (JQL) for advanced searching capabilities.
Introduction to Reports
- The significance of reports in effective project management.
- Methods for creating and utilizing various types of reports in JIRA.
Best Practices
- Tips and strategies for using JIRA efficiently.
- Guidelines for effective issue tracking and project management within a team environment.
Troubleshooting Common Problems
- Addressing typical challenges users may encounter while working with JIRA.
Summary and Conclusion
- A review of the key points covered throughout the training.
- A Q&A session for addressing participant questions.
Requirements
- While prior experience with issue tracking systems is advantageous, it is not mandatory.
Audience
- New end-users who are just beginning their journey with JIRA.
Testimonials (7)
The tool, the trainer’s expertise, and the option to conduct the session remotely
Marina Dos Santos - Olisipo
Course - JIRA for Beginners
Getting to know the needs of the company and the structure
Gesur - Technosoft
Course - JIRA for Beginners
I liked being able to ad-hoc explore different solutions to needs we have, so the general lessons were easily switched up to specialize for our needs.
Devin - Curberg.net
Course - JIRA for Beginners
Finding out new things that Jira could do that I did not know about.
Glen - Curberg.net
Course - JIRA for Beginners
Loved the casual approach and the conversations about experiences and how they relate to preparing our Jira instance
Chad - Curberg.net
Course - JIRA for Beginners
The relation between training and how the team uses Service and PM Projects. Jamie made learning fun and challenged the team and I to consider an agile approach in the way we plan and manger our work. (KUDOS! well done)
Halai Aviles - Curberg.net
Course - JIRA for Beginners
The trainers knowledge and ability to answer all of our questions for various scenarios