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Duration 7 hours
Course Outline
Comprehending Artificial Intelligence
- Defining AI: Key terms and practical examples
- Varieties of AI: Ranging from basic automation to machine learning
- The influence of AI on business operations
AI in Business Process Automation
- How AI facilitates digital transformation
- Applications in accounting, human resources, procurement, and customer service
- Insights into process automation and intelligent workflow design
Discovering AI Tools for Administrative Functions
- An introduction to standard AI tools (including chatbots, document automation, and predictive analytics)
- Leveraging AI assistants for scheduling, reporting, and communication
- Live demonstrations of accessible AI applications
AI in Data Management and Strategic Decisions
- The relationship between AI and data: How intelligent systems process information
- Enhancing decision-making through AI-driven insights
- Navigating data privacy and the ethical use of AI
Embedding AI into ERP and Automation Systems
- How AI boosts ERP system capabilities
- Case examples of AI integration in procurement, finance, and HR modules
- Preparing for an AI-driven digital transformation
Practical Application
- Applying AI-enabled office tools to routine duties
- Automating basic workflows using available platforms
- Group activities: Identifying potential automation areas in the workplace
Best Practices and the Future of AI in Business
- Cultivating a mindset of digital innovation
- Ethical considerations and the responsible deployment of AI
- Adapting to AI-induced shifts in the professional environment
Recap and Recommended Next Steps
Requirements
- Fundamental computer proficiency
- Experience with office suites (such as Excel, Word, and email clients)
- A keen interest in exploring how AI contributes to business process automation
Target Audience
- Administrative personnel from various departments
- Managers and team leads
- Professionals aiming to comprehend the application of AI in everyday business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation