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Course Outline
Introduction to AI in the Business Context
- Defining AI: Core concepts and practical industry applications
- Categories of AI utilized in enterprises (e.g., chatbots, automation, data analytics)
- Understanding risks, limitations, and ethical implications
Practical AI Applications: Security, Processes, and Communication
- Automating internal business processes with AI
- Enhancing internal and external communication using AI support
- Information security: Best practices for handling AI tools
- Case studies and recommended tools for various departments
AI and Productivity: Tools for Work Optimization
- Generating documents, summaries, and presentations using AI
- Utilizing AI as a assistant for research, organization, and task planning
- Integrating AI with daily productivity suites (Google Workspace, Microsoft 365, etc.)
Basics of Prompt Engineering
- The definition of prompts and their significance
- Crafting effective prompts: Focus on clarity, context, and specific instructions
- Real-world examples for administrative and operational functions
- Practical exercises using tools such as ChatGPT, Gemini, and Copilot
Best Practices and AI Adoption Planning
- Strategies for training teams in safe and strategic AI usage
- Establishing boundaries and corporate usage policies
- Roadmaps for scalable AI implementation
Recap and Final Thoughts
Requirements
- A foundational grasp of business workflows and communication practices
- General computer proficiency
- A curiosity to explore AI solutions for productivity and strategic goals
Target Audience
- Administrative personnel
- Operations specialists
- Team leads and internal support teams
14 Hours
Testimonials (1)
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation