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 Duration 14 hours

Course Outline

Positioning and AI-Assisted Content Generation

  • Establishing academic, institutional, and brand positioning strategies
  • Utilizing AI to create persona-focused content for web, email, and social media
  • Ensuring editing, quality assurance, and brand voice consistency through AI tools

Public Relations and Reputation Oversight

  • Tracking online reputation using AI-powered listening platforms
  • Proactive PR: Leveraging AI for media outreach and drafting press materials
  • Developing crisis management plans and response protocols supported by AI alerts

Digital Marketing Refinement and Analytics

  • Implementing segmentation and targeting through ML-based clustering techniques
  • Conducting campaign A/B testing, uplift modeling, and attribution analysis
  • Automating creative testing and budget optimization processes

Innovation in Educational Products and Services

  • Identifying product opportunities through data-driven discovery methods
  • Creating microcredentials, blended learning offerings, and AI-enabled services
  • Applying rapid prototyping and pilot evaluation frameworks

Enhancing Academic Programs with AI Distinctives

  • Integrating AI features into curricula and student service delivery
  • Communicating program value using AI-generated evidence and outcome data
  • Developing partnership models with industry partners and AI vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal alignment and support for AI initiatives
  • Addressing training, governance, and ethical implications of AI usage
  • Creating roadmaps for skill development and role adaptation

Events, Outreach, and Stakeholder Interaction

  • Planning academic and outreach events enhanced by AI for logistics and personalization
  • Implementing school engagement strategies and relationship mapping using AI insights
  • Evaluating event impact and follow-up conversion rates using analytics

Capstone: Strategic Plan for an AI-Enabled Marketing Initiative

  • Group design session: defining objectives, selecting tools, setting KPIs, and planning rollout
  • Presenting the strategic plan and receiving peer feedback
  • Formulating an implementation roadmap and identifying quick wins

Recap and Subsequent Steps

Requirements

  • Fundamental understanding of marketing principles
  • Familiarity with digital platforms and channels
  • Willingness to embrace AI-powered tools and workflows

Target Audience

  • Marketing managers in the higher education sector
  • Leads in institutional communications and public relations
  • Program directors and innovation team members

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