Managing Successful Programmes (MSP®) Foundation Training Course

This instructor-led, live training in Argentina (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

This program offers comprehensive guidance on the duties of a Process Owner, enabling them to articulate their activities within a process framework. It provides the necessary education to oversee the design, re-engineering, and enhancement of IT Service Management (ITSM) processes, with a specific focus on Agile Service Management contexts. Participants will learn to integrate Scrum practices into Process Owner responsibilities and apply Agile and Lean principles to implement a 'just enough' process approach, ensuring continuous alignment between process performance and overarching business objectives.

This live, instructor-led training in Argentina (online or on-site) is designed for intermediate professionals who want to enhance workflow efficiency by utilizing ClickUp’s automation and integration features.

By the end of this training, participants will be able to:

• Grasp the core automation capabilities and practical applications within ClickUp.
• Developing and overseeing automations to optimize workflow processes.
• Connecting ClickUp with popular third-party platforms such as Slack, Google Drive, and Zapier.
• Configuring triggers, conditions, and actions for automated task handling.
• Enhancing team collaboration via automation and integrations.

This instructor-led, live training in Argentina (available online or onsite) is targeted at intermediate-level professionals who wish to implement Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training held in Argentina (online or on-site) is designed for advanced professionals aiming to adapt ClickUp for business operations, improve process efficiency, and integrate automation for scalable workflows. <\/p>

Upon completion of this training, participants will be equipped to: <\/p>

• Adapt ClickUp’s workspaces, views, and templates to fit specific business operations. <\/li>
• Design and refine workflows for effective process management. <\/li>
• Deploy advanced automation solutions for routine tasks. <\/li>
• Connect ClickUp with external business tools and data repositories. <\/li>
• Track and evaluate process efficiency through ClickUp’s reporting features. <\/li> <\/ul>

This instructor-led, live training in Argentina (online or onsite) is designed for advanced professionals aiming to use ClickUp for managing large-scale projects, cross-functional collaboration, and enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale with best practices.
• Structure workspaces, spaces, and projects for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in Argentina (offered online or onsite) is designed for beginner-level professionals who want to learn the essentials of ClickUp for project management, task tracking, and personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and understand its workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led live training in Argentina (available online or onsite) guides participants through the deployment of a JIRA instance. Participants will master advanced JIRA usage, including installation, configuration, upgrading, and migration. They will learn to tailor JIRA for their projects, manage users, groups, and project roles, and configure dashboards. The curriculum also covers defining email notifications, applying security schemes, managing permissions, troubleshooting JIRA issues, and deploying a customized JIRA Service Desk. Additionally, attendees will learn to set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of JIRA administration.
• Customize JIRA to align with their specific business requirements.
• Configure email notifications and alerts within JIRA.
• Effectively manage and assign users, groups, and project roles.
• Administer JIRA permissions and security schemes.
• Conduct JIRA troubleshooting effectively.
• Deploy and personalize the JIRA Service Desk.

This instructor-led, live training in Argentina introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in Argentina delves into JIRA's approach to software planning, tracking, and releasing, guiding participants through the lifecycle of creating and managing a JIRA project.

By the conclusion of this training, participants will be able to:

• Understand the concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

Upon completion of this training, participants will be able to:

Apply Lean principles in construction projects.

Implement the Last Planner System (LPS) to improve planning reliability.

Integrate Agile, Scrum, and Kanban practices into construction environments.

Identify waste, bottlenecks, and improve workflow on site.

Design visual dashboards and tracking systems tailored to construction projects.

This instructor-led, live training in Argentina (online or onsite) is designed for intermediate-level business analysts aiming to master business analysis tools and techniques while preparing for the PMI-PBA examination.

Upon completing this training, participants will be able to:

• Acquire knowledge of the business analysis tools, techniques, and practices defined by PMI.
• Gain mastery over the five domains of business analysis.
• Build practical skills for identifying stakeholder needs, managing requirements, and ensuring successful project delivery.
• Understand the PMI-PBA certification pathway and adequately prepare for the exam.

Author-led training designed to prepare participants for the PMP® exam (Project Management Professional®). Upon completion, each participant receives a Certificate of Completion for the PMP-Prep training (35 hours).

Target Audience:

• Experienced project managers looking to enhance their qualifications and gain international recognition through the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and team members who wish to expand their knowledge and refine their project management skills.
• Middle and senior managers seeking to broaden their competencies in managing and supervising projects.
• Professionals with existing project management experience who want to improve their capabilities.

Training Objectives:

• Provide comprehensive preparation for obtaining the Project Management Professional (PMP®) certificate by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• Meet the formal admission requirements for the PMP® exam, specifically obtaining the required 35 contact hours of project management training.
• Introduce best practices, techniques, and tools used in project management.

Training Format:

• Presentations covering key project management topics.
• Questions and quizzes related to PMP® exam subjects.
• Practice questions in the style of the PMP® certification exam, including detailed analysis.

This instructor-led live training in Argentina (online or on-site) is designed for project managers who want to manage projects using Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This program is tailored for organizations aiming to optimize their operations by connecting various digital platforms utilized in daily workflows, including Trello, QuickBooks, Google Workspace, and the WhatsApp API.

This instructor-led, live training session (available online or onsite) walks participants through the process of linking and automating workflows, thereby enhancing project and financial oversight while centralizing information to support better decision-making.

Upon completion of this training, participants will be capable of:

• Connecting and automating workflows between Trello, QuickBooks, and Google Workspace.
• Integrating WhatsApp API communication into operational workflows.
• Designing multi-platform automation systems focused on efficiency and control.
• Implementing security and monitoring policies for active integrations.
• Documenting and maintaining automated processes in operation.

Course Format

• Conceptual explanations and guided demonstrations.
• Practical exercises applied to real-world operational scenarios.
• Hands-on practice using company-specific data and tools.

Course Customization Options

• Adapting the content to the company’s specific platforms and processes.
• Including additional tools such as Zapier, Make/Integromat, or Power Automate.
• Analyzing and designing real data integration flows.