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 Duration 7 hours

Course Outline

Introduction

• The current state of digital banking in Bulgaria and the region

Value Creation Areas

• Digital channels and mobile banking
• Digital lending: shifting from branch visits to instant online access
• SME banking

Fintech and Banks

• Dynamics of competition and partnership
• Insights banks can gain from fintechs, and vice versa

Agile as a Catalyst for Transformation

• Findings from the trainer's master's research
• Transitioning from project-based to product-based thinking

Organization, People, and Culture

• Why technology alone is insufficient
• The role of leadership and middle management

Case Studies

• Transformations that succeeded and those that fell short
• Key lessons learned

Summary and Next Steps

Requirements

Prerequisites

• No prior experience with Agile or digital product management is necessary.
• A basic understanding of financial services is beneficial.

Target Audience

• Managers and specialists in banks, insurance companies, and payment institutions.
• Teams within fintech firms.
• Consultants serving the financial sector.

Number of participants


Price per participant

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