Course Outline
Introduction
• The current state of digital banking in Bulgaria and the region
Value Creation Areas
• Digital channels and mobile banking
• Digital lending: shifting from branch visits to instant online access
• SME banking
Fintech and Banks
• Dynamics of competition and partnership
• Insights banks can gain from fintechs, and vice versa
Agile as a Catalyst for Transformation
• Findings from the trainer's master's research
• Transitioning from project-based to product-based thinking
Organization, People, and Culture
• Why technology alone is insufficient
• The role of leadership and middle management
Case Studies
• Transformations that succeeded and those that fell short
• Key lessons learned
Summary and Next Steps
Requirements
Prerequisites
• No prior experience with Agile or digital product management is necessary.
• A basic understanding of financial services is beneficial.
Target Audience
• Managers and specialists in banks, insurance companies, and payment institutions.
• Teams within fintech firms.
• Consultants serving the financial sector.
Testimonials (4)
How to manage business financials
surprise mtileni - Hatima Holdings (Pty) ltd
Course - Learning Xero
Good communication, open for discussion, kept it interesting and engaging
Ahmet Keyman - Keytrade AG
Course - Management Accounting and Finance for Non-Finance Professionals
Experience of the trainer and his way of conveying the content
Roggli Marc - Bechtle Schweiz AG
Course - FinOps
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.