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Course Outline
Introduction
- Defining eCommerce fraud.
History of eCommerce Fraud
- Examining significant eCommerce frauds from previous decades.
- Identifying prevalent eCommerce frauds in the current landscape.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
- eCommerce fraud statistics and illustrative examples.
Developing an Anti-Fraud Strategy
Assessing Your Organization's Context
Addressing Key Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with the Team and Securing Support for New Measures
Evaluating Outcomes
Adapting to Evolving Requirements
Summary and Conclusion
Requirements
- Foundational knowledge of eCommerce and online payment systems.
Audience
- Managers responsible for implementing security policies and controls.
14 Hours
Testimonials (1)
The trainer did not leave a single minute unexploited! He was up a storm throughout every lesson and provided much material for whatever he dealt with.
