Get in Touch
 Duration 21 hours

Course Outline

Defining Business Analysis

Overview of the business analysis discipline

  • Essential roles and responsibilities
  • Differentiating business analysis from other related fields

Introduction to the business analysis framework

  • The framework and the Business Analysis Body of Knowledge® (BABOK®)
  • Industry best practices provided by the International Institute of Business Analysis (IIBA®)

Capturing Business Requirements through Elicitation

Collecting business needs at the organizational or departmental level

  • Conducting needs analysis
  • Selecting the most appropriate elicitation methods
  • Performing enterprise-level contextual analysis using strategic, tactical, and operational tools

Identifying the nine elicitation techniques

  • Verifying the necessary steps for information gathering
  • Documenting and confirming elicitation outcomes

Conducting Enterprise Analysis

Analyzing the business landscape

  • Categorizing and prioritizing business needs and issues using affinity diagrams
  • Evaluating business capabilities and identifying gaps

Detecting problems and uncovering opportunities

  • Revealing the root causes of issues
  • Identifying opportunities for growth
  • Determining the elements of the initial solution scope
  • Creating action-oriented business initiatives to address needs and opportunities

Evaluating the feasibility of options

  • Using the 2x2 analysis grid
  • Employing prioritization matrices
  • Predicting project benefits and costs

Documenting key project parameters

  • Formulating SMART project objectives
  • Defining critical project elements and deliverables

Planning and Monitoring the Business Analysis Process

Planning for requirements analysis

  • Recording assumptions, ground rules, and templates
  • Creating a requirements development plan to guide and manage the process
  • Constructing the communication plan

Performing stakeholder analysis

  • Identifying primary stakeholders
  • Analyzing the impact stakeholders have on the project

Developing a change management process

  • Establishing a baseline for your plan
  • Adhering to the defined change management process
  • Overseeing the change control process

Managing and Communicating Requirements

Analyzing requirements

  • Validating, prioritizing, and organizing requirements
  • Compiling the requirements document
  • Determining key relationships through traceability

Implementing the communication plan

  • Mitigating common pitfalls often encountered during requirements development
  • Validating the requirements document with key stakeholders
  • Managing stakeholder alignment and conflicts

Assessing and Validating Solutions

Allocating requirements

  • Maximizing business value
  • Assessing dependencies among individual requirements

Evaluating organizational readiness

  • Recognizing gaps in organizational capabilities
  • Defining business and technical organizational impacts

Developing Business Analysis Competencies

  • Moving beyond the mechanical aspects of analysis
  • Applying the IIBA® Business Analysis Competency framework

Requirements

This course is tailored for individuals seeking a broad understanding of the primary tasks and techniques in business analysis, as well as for professionals who must effectively evaluate business options and outcomes.

Number of participants


Price per participant

Testimonials (7)

Upcoming Courses

Related Categories