Fundamentals of the Business Analyst (BA) Role Training Course

Excel is a versatile tool that has found wide application across various domains, from data analysis to project management. Its flexibility and ease of use make it a popular choice for data work and analysis in many fields. Excel allows you to create spreadsheets where you can enter data, calculate formulas, analyze information, and present results in the form of tables, charts, or reports. It offers a rich set of built-in mathematical, statistical, and financial functions that simplify calculations and data analysis. It enables the generation of various types of charts (e.g., bar, line, pie) based on data from the spreadsheet, helping to visualize and present data. Excel provides tools for sorting, filtering, grouping data, as well as creating pivot tables and performing exploratory data analysis. It is used in business for managing budgets, planning, tracking expenses, sales analysis, creating financial reports, etc. It can also be used to create schedules, project plans, manage tasks, and track progress.

Business analysis is the process of researching, understanding, and defining business needs to develop solutions that meet those needs. It is a key element in the process of change management within an organization and designing new business solutions. Business analysis aims to ensure that technological, process, or organizational solutions meet business goals and requirements. It is a key element in ensuring the effectiveness of projects and changes within an organization by ensuring that implemented solutions are correct, feasible, and fully aligned with business requirements.

This workshop targets experienced Business Analysts, Product Owners, and User Researchers aiming to master advanced techniques that deliver tangible business value. Through practical exercises and essential tools, participants will develop the ability to analyze complex data, streamline processes, engage stakeholders effectively, and translate strategy into action using OKRs. By the conclusion of the course, attendees will possess a robust toolkit to enhance their impact and achieve measurable results.

This program centers on the responsibilities of the business analyst to thrive within Agile projects. Attendees will discover how to effectively collaborate with the development team, Product Owner, Scrum Master, and clients to streamline the development lifecycle. Participants will engage in a simulated project, practicing typical scenarios encountered in Agile environments.

This instructor-led, live training in Argentina (online or onsite) is designed for beginner, intermediate, and advanced professionals who wish to use generative AI tools to support the daily responsibilities of a business analyst, including analysis, documentation, information structuring, and stakeholder communication.

Upon completion of this training, participants will be able to:

• Comprehend the actual capabilities and limitations of GenAI models (such as hallucinations and context window constraints).
• Effectively utilize AI as an advanced tool to support cognitive and analytical processes.
• Learn to construct precise requirement structures and technical documents using AI.
• Accelerate conceptual work, ranging from hypothesis generation to drafting documentation.
• Critically evaluate the quality and substantive accuracy of AI-generated outputs.
• Acquire knowledge on the secure and ethical use of AI tools regarding corporate data

Cost-effectiveness analysis (CEA) serves as a systematic approach for evaluating alternatives by analyzing the connection between the resources invested and the results attained.

This live, instructor-led training (available online or in-person) targets intermediate-level professionals seeking to utilize cost-effectiveness methods to facilitate informed, rational, and evidence-based decision-making across various industries.

Upon completing this course, participants will be capable of:

• Formulating cost-effectiveness inquiries and setting evaluation standards.
• Recognizing, categorizing, and quantifying pertinent costs and outcomes for different situations.
• Utilizing analytical frameworks to evaluate alternatives through cost-effectiveness ratios.
• Evaluating uncertainty, verifying assumptions, and clearly conveying assessment findings.

Course Delivery Format

• Guided presentations enriched with real-world case studies.
• Practical exercises designed to reinforce analytical skills.
• Interactive problem-solving within a structured workshop setting.

Customization Opportunities

• Tailored versions of this training program are available upon request.

This instructor-led, live training in Argentina (online or onsite) targets beginner-level, intermediate-level, and advanced-level individuals who wish to integrate Strategic Agility and Quality Assurance, ensuring that quality becomes a catalyst for strategy rather than a hurdle, and that agility is grounded in repeatable, high-quality processes.

In modern business, organizations often face a "Trade-off Paradox": the faster they try to adapt to market changes, the more their quality standards tend to slip. Conversely, rigid quality processes often slow down innovation.

Strategic Agility addresses the problem of organizational "inertia"—the inability to react to environmental volatility. Quality Assurance addresses the risks of "process decay" during rapid scaling or pivoting.

By the end of this training, participants will be able to:

• Understand the concept of strategic agility.
• Connect strategy with operational activities.
• Identify areas requiring quality control.
• Apply basic quality assurance mechanisms.

Summary:

Business and systems analysts address business challenges by designing information systems that execute the strategies defined by the organization. These IT solutions typically aim to achieve one of the following objectives: implement a new business process, enhance the efficiency and productivity of existing processes, or reduce the operating costs associated with current operations.

This course is designed for Business Analysts, including those planning to prepare for an IIBA Certification (CCBA or CBAP), and aligns with the framework established by the BABOK® Version 3.0.

Objectives:

• Identify the critical principles, activities, tasks, and techniques outlined in the BABOK® V3.0
• Understand the core knowledge areas, activities, tasks, deliverables, and their relationships:

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) serves as the standard for the practice of business analysis and provides a framework describing the tasks that must be performed.

CCBA® (Certified of Competency in Business Analysis) is a certification offered by the International Institute of Business Analysis (IIBA). It requires passing a test based solely on the BABOK® after application approval, which is based on education and experience.

CBAP® (Certified Business Analysis Professional) is a certification offered by the International Institute of Business Analysis (IIBA). It requires passing a test based solely on the BABOK® after application approval, which is based on education and experience.

Insurtech (also known as Digital Insurance) represents the intersection of insurance and emerging technologies. Within this domain, digital insurers leverage technological innovations to revolutionize their business and operational models, aiming to lower costs, elevate customer experiences, and increase operational agility.

Through this instructor-led training, participants will develop a comprehensive understanding of the technologies, methodologies, and mindset required to drive digital transformation within their organizations and across the broader industry. This training is designed for managers seeking a holistic view, helping them cut through hype and jargon to take initial steps toward establishing an effective Insurtech strategy.

Upon completing this training, participants will be able to:

• Discuss Insurtech and its various components with clarity and systematic understanding
• Identify and clarify the role of each key technology in the Insurtech landscape
• Develop a foundational strategy for implementing Insurtech within their organization

Target Audience

• Insurance professionals
• Technology specialists in the insurance industry
• Insurance stakeholders
• Consultants and business analysts

Course Format

• A blend of lectures, discussions, exercises, and group case study activities

In this instructor-led live training in Argentina, participants will gain an understanding of the technologies, methods and mindset needed to implement a Fintech strategy.

This training is aimed at managers who need to gain a "big picture" understanding of Fintech, break down the hype and jargon, and take tangible first steps towards the adoption of new technologies applicable to financial business and services.

By the end of this training, participants will be able to

• Present viable Fintech strategies for their organization.
• Understand and explain the role and functionality of key technologies.
• Draft an action plan for introducing new technologies in step-by-step fashion.

This course provides a practical look at how digital transformation is reshaping products, operations, and customer engagement within the insurance sector.

Designed for intermediate-level insurance professionals, this instructor-led live training (available online or onsite) focuses on helping participants understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize their insurance offerings and operational processes.

Upon completion of this training, participants will be able to:

• Explain how AI, Big Data, IoT, and automation impact modern insurance workflows.
• Identify key InsurTech trends and their influence on the insurance ecosystem.
• Design customer-centric strategies leveraging digital tools and data insights.
• Apply data-driven approaches to risk management and decision-making.
• Develop an innovation and change management approach tailored for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) serves as a fundamental discipline in software and systems development, concentrating on the identification, documentation, and management of stakeholder needs and constraints to guarantee project success.

This instructor-led, live training, available online or onsite, targets intermediate-level professionals aiming to deepen their grasp of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completing this training, participants will be equipped to:

• Grasp and apply the core concepts and terminology outlined in the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective, context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Leverage Requirements Engineering tools and best practices to improve communication and project outcomes.
• Gain full readiness to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lectures and discussions.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added upon request.

Model-Based Development (MBD) is a software development approach that facilitates faster and more cost-efficient creation of dynamic systems, including control systems, signal processing, and communication systems. This methodology emphasizes graphical modeling as opposed to traditional text-based programming.

In this instructor-led live training, participants will learn how to apply MBD methodologies to lower development costs and accelerate the time to market for their embedded software products.

Upon completion of this training, participants will be able to:

• Select and utilize the appropriate tools for implementing MBD.
• Employ MBD to enable rapid development during the early phases of an embedded software project.
• Reduce the time required to release embedded software to the market.

Course Format

• A combination of lectures, discussions, exercises, and extensive hands-on practice

This instructor-led, live training in Argentina (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course illustrates the fundamentals and practical applications of software engineering, requirements engineering, and testing through hands-on practice.