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Course Outline
Defining Business Problems
1. Understanding Business Problems
- Distinguishing problems from symptoms
- The business context of the problem
- Consequences of incorrect problem definition
2. Techniques for Problem Identification
- Stakeholder analysis
- Information gathering
- Structuring observations
3. Structuring Problems
- Breaking problems down into components
- Cause-and-effect relationships
4. Prioritizing Problems
- Business criteria
- Scale of impact
- Urgency and complexity
Risk Assessment
1. Introduction to Risk Assessment
- Defining risk
- Operational, project, and strategic risks
2. Identifying Risks
- Sources of risk
- Internal and external risks
3. Assessing Risks
- Probability
- Impact
- Risk matrices
4. Responding to Risks
- Avoidance
- Mitigation
- Acceptance
5. Reporting on Risks
- Communicating risk to stakeholders
- Risk monitoring
Requirements
- Professional experience in business analysis, project coordination, or a leadership role that involves decision-making.
- Knowledge Level: A foundational grasp of business processes and project lifecycles (Intermediate entry level).
- Competencies: Basic familiarity with logical thinking frameworks.
Target Audience:
- Business analysts
- Project managers,
- Team leaders and decision-makers.
14 Hours
Testimonials (2)
The trainer shared his knowledge and led great atmosphere.
Agnieszka Dubanska - Narodowy Fundusz Zdrowia
Course - Modelowanie procesów biznesowych z wykorzystaniem UML i BPMN
the lessons