Get in Touch
 Duration 35 hours

Course Outline

Module 1: Introduction to Microsoft Teams and its Architecture

  • Key components and services of Teams
  • Architectural overview and system dependencies
  • Access controls and administrative roles

Module 2: Administering the Teams Collaboration Experience

  • Creation and management of Teams, channels, and chats
  • Setup and configuration of meeting policies and user experiences
  • Management of applications, integrations, and their lifecycle

Module 3: Solutions for Teams Phone and Voice

  • Fundamental concepts and architecture of Teams Phone
  • Configuration of calling plans and direct routing
  • Administration of devices, dial plans, and emergency calling services

Module 4: Governance, Security, and Compliance

  • Establishing Teams policies, governance structures, and lifecycle management
  • Application of security and compliance settings
  • Auditing processes, reporting, and compliance monitoring

Module 5: Monitoring and Troubleshooting Teams

  • Observing Teams service health and usage metrics
  • Resolving issues related to meetings, voice, and collaboration
  • Utilizing reporting tools and analytics for performance enhancement

Module 6: Advanced Setup and Integration

  • Connecting Teams with Microsoft 365 and third-party applications
  • Considerations for hybrid deployment strategies
  • Automation and PowerShell usage for Teams administration

Module 7: Exam Preparation and Certification Readiness

  • Review of MS-721 exam objectives
  • Understanding exam structure, format, and question styles
  • Engagement in practice questions and review sessions
  • Access to study resources, tips, and success strategies

Wrap-up and Recommended Next Steps

Requirements

  • A solid grasp of Microsoft 365 services and administrative tasks
  • Practical experience with core Microsoft Teams functionalities
  • Basic familiarity with networking and identity concepts

Target Audience

  • Administrators responsible for Microsoft Teams
  • Engineers specializing in collaboration systems
  • IT professionals overseeing Microsoft 365 communication services

Number of participants


Price per participant

Testimonials (3)

Upcoming Courses

Related Categories