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Course Outline
Module 1: AI Fundamentals in the Contemporary Office
- Introduction to Large Language Models (LLMs) and their significance in administrative roles.
- Core principles of prompt engineering for productivity applications.
- Ethical considerations and data privacy when implementing AI in the workplace.
- Overview of the ChatGPT interface and its primary features.
Module 2: Information Management and Summarization Techniques
- Generating summaries and syntheses for extensive documents, reports, and articles.
- Creating meeting minutes from audio transcripts.
- Leveraging ChatGPT for data organization and information categorization.
- Extracting critical insights and conducting sentiment analysis on textual content.
Module 3: AI-Enhanced Communication and Writing Skills
- Automating email correspondence (standard replies, follow-ups, and invitations).
- Drafting formal letters, internal memos, and communications.
- Constructing well-structured presentations and speeches.
- Refining grammar and writing style for professional effectiveness.
Module 4: Planning, Organization, and Task Automation
- Project planning: Formulating action plans, schedules, and task assignments.
- Agenda management: Designing calendars and setting meeting reminders.
- Developing task lists and prioritizing activities.
- Automating repetitive duties: Email sorting, recurring report generation, and document management.
- Utilizing AI for problem-solving and decision-making support.
Module 5: Practical Applications and Exercises
- Workshop: Building a project plan from the ground up using ChatGPT.
- Exercise: Summarizing a financial report and drafting an executive email.
- Simulation: Planning a meeting and composing the minutes.
- Designing customized templates for daily operational use.
Summary and Future Steps
Requirements
- Previous knowledge of artificial intelligence is not required.
- A fundamental understanding of administrative duties and information management is beneficial.
Target Audience
- Administrative assistants
- Secretaries
- Project managers
- Coordinators
- Professionals aiming to boost productivity and efficiency in office management roles
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
