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Duration 14 hours
Course Outline
Foundations of ChatGPT in Administrative Roles
- Defining the boundaries of what ChatGPT can and cannot automate
- Reviewing typical administrative applications
- Crafting effective prompts for standard duties
Streamlining Standard Writing Responsibilities
- Drafting emails, notices, and internal announcements
- Generating abstracts, meeting records, and follow-up correspondence
- Producing consistent text outputs for recurring usage
Refining Document Structure and Presentation
- Editing, restructuring, and rearranging content
- Transforming disorganized text into professional documents
- Correcting grammar, style consistency, and layout flaws
Developing Templates and Administrative Assets
- Constructing checklists, forms, and repeatable frameworks
- Drafting Standard Operating Procedures (SOPs) and compliance-focused layouts
- Automating the creation of repetitive documents
Information Management and Basic Data Automation
- Organizing data from unstructured text
- Identifying critical fields and converting content into tabular formats
- Creating data-ready summaries for input or reporting platforms
Task Organization and Workflow Assistance
- Composing schedules, alerts, and procedural guidelines
- Automating the documentation of plans
- Supporting complex, multi-step administrative procedures
Ethical and Secure AI Usage in Administration
- Recognizing limitations to avoid errors
- Managing confidential data with proper care
- Maintaining precision and uniformity in AI-generated content
Advanced Prompting for Operational Efficiency
- Employing prompt strategies for recurring workflows
- Designing small-scale automation sequences for frequent tasks
- Enhancing outcomes through precise instructions
Recap and Future Directions
Requirements
- Familiarity with foundational office procedures
- Proficiency with common productivity software
- Confidence in managing digital files
Target Participants
- Clerical and support teams
- Administrative coordinators
- Data entry personnel
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
