Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to management
Developing leadership skills in modern management
Leading a team of employees
- Understanding various management styles
- Selecting the most effective management style aligned with team development stages
- Defining the ideal manager profile and analyzing one's own leadership style
- Evaluating personal strengths and weaknesses as a team leader, and identifying areas for growth
- Characteristics of high-performing teams
- Coordinating activities to achieve established goals
Communication in organizations
- Fundamentals of verbal and nonverbal communication
- Personal communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Handling challenging situations during conversations
- Understanding communication networks
- Information flow models and their optimization
Conflict resolution techniques for employee teams
- Nature and types of conflict
- Primary sources of conflict
- Behavioral approaches to managing conflict and appropriate conduct during disputes
- Utilizing conflict assertively and constructively for team development
- Strategies employed in conflict scenarios
- Conflict management principles
- Key methods for resolving conflicts
- Managing emotions during conflict
- Verbal and nonverbal barriers to communication and conflict resolution
Motivating team members
- Understanding motivation
- Drivers of employee motivation within organizations
- Different types of motivation
- Principles of economic incentives
- Motivating through intangible resources
- Psychological principles of motivation
- The role of feedback and evaluation
- The importance of language in motivation
Effective time management and utilization
- The time management matrix
- Controlling personal time and identifying time-wasters
- Time planning techniques
- Delegation of authority and tasks
Coaching
- Understanding coaching and its application
- Individual participant sessions
- Deep-dive feedback processes
Course summary
Requirements
This course is general in scope and does not require prior specialist knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group