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Course Outline
Introduction to Management
Leadership Skills in Modern Management
Leading a Team
- Management styles
- Selecting effective management styles for different team development phases
- The ideal manager profile; analyzing one's own leadership style
- Evaluating personal strengths and weaknesses as a team leader and identifying development potential
- Characteristics of high-performing teams
- Coordinating activities to achieve established goals
Organizational Communication
- Foundations of verbal and nonverbal communication
- Individual communication styles
- Identifying communication barriers
- Effective questioning techniques
- The art of active listening
- Delivering constructive criticism
- Providing meaningful feedback
- Navigating difficult situations during interactions
- Communication networks
- Models of information flow and their optimization
Conflict Resolution Techniques for Employee Teams
- The nature and classification of conflicts
- Primary sources of workplace conflict
- Behavioral styles for mastering conflicts and appropriate conduct during disputes
- Leveraging assertive communication and viewing conflicts as opportunities for team growth
- Strategies applicable in conflict situations
- Managing conflicts effectively
- Key methods for resolving disputes
- Managing emotions during conflicts
- Overcoming barriers to communication and conflict resolution, including verbal and non-verbal aspects
Team Motivation and Management
- The concept of being motivated
- Factors that drive people within an organization
- Types of motivation
- Principles of economic incentives
- Motivating through intangible resources
- Psychological principles for motivation
- The role of feedback and evaluation
- The impact of language on motivation
Effective Time Management
- The time management matrix
- Controlling one's schedule and identifying 'time thieves'
- Time planning techniques
- Delegation of authority and responsibilities
Coaching
- Definition and practical application of coaching
- Addressing individual participant performance
- Providing in-depth feedback
Course Wrap-up
Requirements
This course covers general management principles and does not require any specialized prior knowledge for participation.
14 Hours
Testimonials (2)
The person, the sound of voice, examples and the way of training and presenting
Koenig - LKQ Polska Sp. z o. o.
Course - Team Building and Management
all topics from list were addressed but trainer adapt it to the question from the group