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Duration 14 hours
Course Outline
- Introduction to Modern Management
- Evolution of management approaches.
- Characteristics of organizations operating in a VUCA environment.
- Competencies of the modern leader.
- VUCA Environment – Challenges for Contemporary Organizations
- What is VUCA (Volatility, Uncertainty, Complexity, Ambiguity).
- The impact of volatility, uncertainty, complexity, and ambiguity on organizational functioning.
- How to build resilience and flexibility in a dynamic environment.
- Change as an Inherent Element of Organizational Functioning
- Types and sources of change.
- The change process cycle.
- Opportunities and risks arising from change.
- Change Management
- Key principles of effective change management.
- Stages of implementing changes in an organization.
- Engaging employees in the transformation process.
- Monitoring and evaluating the outcomes of changes.
- Systems Thinking in Practice
- Foundations of systems thinking.
- Identifying dependencies and root causes of problems.
- Making decisions considering the entire organizational system.
- Theory of Constraints (TOC) in Practice
- Assumptions and goals of the Theory of Constraints.
- Identifying and analyzing constraints.
- Managing bottlenecks.
- Continuous process improvement using TOC.
- Building Employee Motivation
- Intrinsic and extrinsic motivation.
- Factors influencing employee engagement.
- The leader’s role in building motivation.
- Motivating the team during periods of change.
- Overcoming Psychological Fears of Change
- Mechanisms of resistance to change.
- Emotions associated with the change process.
- Techniques for reducing resistance and enhancing readiness for change.
- Building mental resilience.
- Effective Communication in the Change Process
- The importance of communication in change management.
- Planning communication.
- Conducting difficult conversations.
- Preventing conflicts and misunderstandings.
- Shaping Organizational Culture
- What is organizational culture.
- The impact of culture on organizational efficiency.
- Building a culture that supports development and innovation.
- The leader’s role in shaping organizational culture.
- Developing Employee Competencies
- Identifying development needs.
- Planning development paths.
- Feedback as a development tool.
- Culture of learning and continuous improvement.
- Improving Team Collaboration
- Building trust within the team.
- Effective cross-departmental collaboration.
- Managing diversity.
- Solving problems and making team decisions.
- Leadership in a VUCA World
- Competencies of the future leader.
- Making decisions under uncertainty.
- Adaptability and agility in management.
- Supporting the team in a changing environment.
- Summary and Application of Acquired Knowledge
- Overview of key tools and methods.
- Developing an individual action plan.
- Best practices for effective management in a VUCA environment.
Requirements
None.
Testimonials (3)
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
the exercises and the way the trainer was explaining
Sorana Haiduc - Ness
Course - Stress Management and Prevention
SMART Goal session was the most enjoyable part of the training that helped me manage my time properly. it helps me set my goal clearer and i could really see that setting SMART Goal can relate to almost everything such as Finance, Social Life, Career and Personal Growth.
