Course Outline
Introduction to OpenText Exstream v16
- Overview of the structural elements of Exstream v16
- Understanding the multi-tenant architecture
OpenText Directory Services (OTDS)
- Introduction to OTDS
- Understanding OTDS concepts
Exstream Tools v16
- Exploring Control Center capabilities and management options
- Supervisor, control, and other web applications
- Utilizing Exstream tools
Exstream v16 Administration
- Administering Exstream for optimal performance and security
- Deploying Exstream v16 applications
Exstream Design Manager/Designer v16
- Understanding the fundamentals of document design within Exstream
- Designing and creating documents using Exstream Design Manager/Designer
Exstream Communications Builder/Communications Server v16
- Building and managing communication flows
- Developing communication strategies and implementing them in Exstream
Troubleshooting and Best Practices
- Troubleshooting and resolving typical issues
- Leveraging the portal for support and resources
Advanced Topics
- Understanding migration processes
- Developing new flows
- Adapting to updates in Exstream v16
- Managing and creating templates post-update
Summary and Next Steps
Requirements
- Basic understanding of Customer Communication Management (CCM) concepts
- Basic knowledge of IT infrastructure and databases
Audience
- Project managers
- IT professionals
Testimonials (4)
That the course was practical. Being able to perform the activities while being guided was perfect for understanding the tool.
Carlos - Equipos Coreanos
Course - Odoo para Desarrolladores
Machine Translated
Applicable topics and he spoke clearly and concisely.
Brandon - Aptus Court Reporting LLC
Course - Zoho CRM: Administration, Customization, and Operations
Opportunities to work at our pace, answered lots of questions, pleasant trainer
- Chester Beatty
Course - HubSpot CRM
the fact that it has folded our needs