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 Duration 21 hours

Course Outline

🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)

  • Overview of the Microsoft Dynamics 365 BC ERP landscape
  • Core modules and system capabilities
  • Basic navigation and user interface familiarization

🔹 Module 2 – Warehouse Management Fundamentals in Business Central

  • Warehouse Management System (WMS) concepts within an ERP framework
  • Configuration of warehouse structures, zones, bins, and unit of measure settings
  • Workflow management for inbound and outbound processes, including receiving, storage, and shipping
  • Inventory operations such as cycle counting and internal movements

🔹 Module 3 – Integration with Warehouse Insight

  • Introduction to Warehouse Insight and its synergy with Business Central
  • Configuration and usage involving mobile devices and barcode scanners
  • Practical execution of operations using handheld devices (e.g., Datalogic, Zebra, Honeywell)
  • Key supported operations: receiving, picking, put-away, packing, and shipping
  • Maintaining a consistent interface across diverse warehouse setups

🔹 Module 4 – License Plating and Advanced Traceability

  • Understanding License Plate Number (LPN) concepts
  • Creation and management of license plates for pallets, boxes, and containers
  • Label printing protocols and archiving report generation
  • Tracking mixed items using unique LPNs
  • Enhancing reading precision by reducing manual scans

🔹 Module 5 – Equipment Calibration and Quality Support

  • Embedding quality control processes into the WMS
  • Monitoring calibration schedules and equipment status
  • Recording inspections and non-conformities within the ERP system
  • Generating alerts for maintenance and calibration requirements

🔹 Module 6 – Test Request (ST) and Custom Operational Workflows

  • Modeling the Test Request (ST) process in Business Central
  • Automating approval workflows and notifications (optionally via Power Platform)
  • Utilizing dashboards and reporting tools to track test and equipment statuses

🔹 Module 7 – Best Practices, Configuration & Troubleshooting

  • Recommended strategies for warehouse and LPN setup
  • Defining user roles and managing access control
  • Considerations for version compatibility and upgrades (e.g., migration to v23)
  • Resolving common troubleshooting issues
  • Integrating with other Microsoft ecosystem tools (Power BI, Power Automate)

Summary and Next Steps

Requirements

  • Practical experience with ERP or Warehouse Management System (WMS) environments
  • A solid grasp of inventory and warehouse operational workflows
  • Proficiency with Microsoft ecosystem tools (such as Power Platform and Power BI)

Target Audience

  • Warehouse managers and logistics specialists
  • ERP system administrators and consultants
  • Operations and quality assurance personnel

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