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 Duration 14 hours

Course Outline

Learning objectives

  • Gain a deep understanding of the structure, operation, and key processes of a Quality Management System.
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks.
  • Master the approaches, methods, and techniques utilized for implementing and managing a QMS.

Educational approach

  • Lecture sessions are enhanced with practical questions and real-world examples.
  • Hands-on exercises incorporate case studies and group discussions.
  • Practice tests are designed to mirror the format and difficulty of the Certification Exam.
  • Day 1: An introduction to quality concepts, QMS fundamentals, and Clauses 4–6 of ISO 9001.
  • Day 2: An in-depth look at Clauses 7–10 of ISO 9001, concluding with the certification exam.

The exam strictly adheres to the requirements of the PECB Examination and Certification Programme. It covers the following competency domains:

Domain 1: Fundamental concepts and principles of quality management and QMSs based on ISO 9001.

Domain 2: ISO 9001 requirements for a quality management system, specifically covering Clauses 4 to 10.

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