Impacted Function Point (IFP) Training Course

In this instructor-led, live training conducted in Argentina, participants will learn how to enhance an automated test suite using advanced techniques to drive Selenium.

By the end of this training, participants will be able to:

• Resolve complex web application test automation issues with Selenium.
• Apply regular expressions and pattern-based verification techniques.
• Handle exceptions that halt test execution.
• Programmatically search for web objects.
• Dynamically capture data from web controls.
• Create a data-driven testing framework.
• Distribute testing with Selenium Grid.

This instructor-led, live training in Argentina (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

Design Thinking is a human-centered approach to problem-solving that leverages empathy, definition, ideation, prototyping, and testing. This course version places a strong emphasis on the Empathize stage, focusing on linking previously identified challenges to the actual needs of internal stakeholders, and utilizing dynamic, collaborative activities to convert insights into actionable results.

This instructor-led, live training (available online or on-site) is designed for beginner to intermediate-level teams and leaders who want to enhance their empathy skills, strengthen relationships with internal stakeholders, and transform challenges into meaningful opportunities for improvement.

Upon completion of this training, participants will be able to:

• Utilize empathy-driven techniques to uncover and validate stakeholder needs.
• Translate mapped challenges into clear, actionable requirements.
• Participate in dynamic role-playing and simulations to practice stakeholder-centric conversations.
• Collaboratively redefine problem statements from the stakeholder’s viewpoint.

Course Format

• Interactive lectures and guided discussions.
• Dynamic, hands-on role-playing and empathy exercises.
• Group workshops for collaborative problem reframing.

Customization Options

• For a customized version tailored to a specific internal process (e.g., procurement or equipment provisioning), please contact us to arrange.

Design Thinking is a human-centric approach to problem-solving that relies on empathy, definition, ideation, prototyping, and testing. By concentrating on the initial two phases—Empathize and Define—teams can gain deeper insights into the needs of internal clients and accurately identify the core issues requiring resolution.

This instructor-led live training, available both online and onsite, is designed for beginner to intermediate-level teams and leaders seeking to strengthen their relationships with internal clients, minimize resistance to change, and boost operational efficiency through practical, collaborative techniques.

Upon completion of this training, participants will be equipped to:

• Employ active listening and interviewing skills to gather valuable insights regarding internal clients.
• Develop empathy maps to document user needs and pain points effectively.
• Distinguish actual root causes from perceived issues using methodologies such as the 5 Whys and problem trees.
• Formulate clear, actionable problem statements (POVs) to direct solution development.

Course Format

• Interactive lectures and discussions.
• Hands-on practical exercises and role-playing scenarios.
• Group workshops and plenary feedback sessions.

Customization Options

• To request a tailored version of this course focused on a specific internal process (such as procurement or equipment provisioning), please reach out to us to arrange.

In this instructor-led, live workshop training in Argentina (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Argentina (online or onsite) is designed for professionals at beginner to intermediate levels who wish to understand and apply Design Thinking methodologies to drive innovation and enhance business solutions.

Upon completion of this training, participants will be able to:

• Comprehend the fundamental principles of Design Thinking and its contribution to innovation.
• Apply the five stages of Design Thinking to solve problems.
• Employ ideation techniques and tools to stimulate creativity.
• Implement Design Thinking strategies to streamline processes and boost efficiency.

This instructor-led live training in Argentina (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) methodology comprises five distinct stages: empathize, define the problem, ideate, prototype, and test.

In today’s increasingly complex landscape, many challenges require specialized approaches. Design Thinking provides a framework for addressing these complexities. Mastering design thinking enables individuals to tackle difficult problems effectively, communicate with greater clarity, persuade more efficiently, improve business outcomes, and enhance both organizational and personal performance.

• Understanding DT dynamics: Learning from users and problems, identifying patterns, designing models (including model drift), testing the model, evaluating results, and re-engineering solutions.
• Exploring the connection between Design Thinking, innovation, and entrepreneurship.
• Key DT methods and tools: personas, stakeholder mapping, customer journey mapping, service blueprints, and business model innovation.
• Practical applications of DT: cultivating a design mindset, driving disruptive innovation, applying an iterative approach, utilizing agile estimation techniques, fostering critical thinking and problem-solving, enhancing teamwork, leadership readiness, communication skills, technological fluency, forward-thinking strategies, intercultural and ethical competencies, emotional intelligence, self-awareness, negotiation abilities, and conflict resolution.

Objectives:

• To grasp the fundamental principles and subtleties of Design Thinking.
• To explore core concepts, influencing factors, theories, types, and models within DT.
• To engage in experimentation, experiential learning, and practical application of DT.

Delivery Format:

This one-day training course (4 hours) integrates the following components:

• Lectures (40%): Presentation of theories, concepts, models, and interactive discussions.
• Group exercises (30%): Activities focusing on group dynamics, games, collaborative discussions, and mock conflict resolution.
• Individual activities (15%): Tasks involving writing, design work, and peer feedback.
• Additional resources (15%): Video content and reading materials.

Note: Due to the collaborative nature of this course, a minimum group size of 3 participants is required.

This instructor-led, live training in Argentina (online or onsite) is aimed at software testers who wish to use Postman for API testing.

By the end of this training, participants will be able to:

• Execute tests using automated requests and workflows.
• Define, develop, test, and observe an API using a version control system.
• Generate dynamic data in a request.
• Document and organize tests in collections for team revision.

This instructor-led live training in Argentina (online or onsite) is designed for developers and testers who wish to perform test automation using C# and Selenium.

By the end of this training, participants will be able to:

• Install and configure Selenium WebDriver.
• Write tests using Selenium, C#, and Nunit with Visual Studio IDE.
• Run C# Selenium test automation.

This instructor-led, live training in Argentina (online or onsite) provides an introduction to automated testing using Selenium WebDriver and C# within Visual Studio. If you lack experience with C# programming or wish to refresh your skills, please consider the course: C# for Automation Test Engineers.

This course offers comprehensive training on managing testing projects through the Selenium test suite and implementing continuous testing with Jenkins.

Target Audience:

• Software test engineers
• Software developers engaged in agile development practices
• Release managers
• QA engineers

Upon completing the Selenium training, participants will be capable of:

• Applying the Selenium test suite effectively in real-world projects
• Conducting cross-browser testing using Selenium
• Distributing tests via Selenium Grid
• Executing regression tests with Selenium within Jenkins
• Generating test reports and periodic summaries using Jenkins

Selenium is an open-source framework designed for automating web application testing across various browsers. With the release of Selenium 4, users gain access to enhanced WebDriver APIs, native relative locators, and improved grid support. Python complements this by offering simplicity and robust integration with testing frameworks such as Pytest, making it an excellent choice for creating scalable and maintainable test automation suites.

This instructor-led live training, available online or on-site, targets beginner to intermediate testers and developers who want to leverage Selenium and Python to automate web application testing in real-world scenarios.

Upon completing this training, participants will be able to:

• Install and configure Selenium with Python within a testing environment.
• Develop robust test automation scripts using Selenium WebDriver and Pytest.
• Implement the Page Object Model (POM) to create maintainable test frameworks.
• Execute tests across multiple browsers using Selenium Grid.
• Integrate automated tests into CI/CD pipelines.
• Troubleshoot common issues and apply best practices to ensure automation stability.

Course Format

• Interactive lectures and discussions.
• Numerous exercises and practical activities.
• Hands-on implementation in a live laboratory environment.

Customization Options

• To request a customized training session for this course, please contact us to make arrangements.

This course delivers comprehensive training for managing testing initiatives, offering practical, hands-on experience in web application testing, functional test automation, and cross-browser automation using the Selenium test suite.

The primary audience for this course includes software test engineers and manual testers.

Upon completing the training, participants will be equipped to effectively utilize Selenium WebDriver in real-world projects.

In this instructor-led, live training in Argentina, participants will learn how to use TestComplete's features, including its test object model, check points, name mapping, and UI to carry out automated testing on desktop, web, and mobile applications.

By the end of this training, participants will be able to:

• Create, record and run functional tests.
• Create a scalable and maintainable test framework.
• Create checkpoints, adjust tests for multiple devices and analyze test results.
• Use TestComplete's script extensions.