Design Thinking: Empathize & Define for Internal Clients Training Course

This instructor-led, live training in Argentina (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to solve everyday workplace challenges through gamification techniques.

By the end of this training, participants will be able to:

• Understand the principles of Design Thinking and its application to problem-solving.
• Incorporate gamification techniques to foster engagement and innovation.
• Develop creative and practical solutions to common workplace issues.
• Collaborate effectively across teams to implement problem-solving strategies.
• Apply iterative approaches to refine solutions through feedback and experimentation.

In this Argentina course, teams apply Design Thinking to resolve issues through empathy, ideation, and prototyping. By concentrating on the Empathize stage, you will align pain points with internal client needs, converting insights into actionable results through dynamic collaborative activities.

In this instructor-led, live workshop training in Argentina (online or onsite), participants will learn how to apply the five stages of Design Thinking to better understand the problems experienced by end-users of a product or service, then develop the best approach for resolving them.

By the end of this training, participants will be able to:

• Use creative strategies to match customers' needs with technologically feasible solutions.
• Formulate a strategy to increase customer value and enhance product and service offerings.

This instructor-led, live training in Argentina (online or onsite) is designed for professionals at beginner to intermediate levels who wish to understand and apply Design Thinking methodologies to drive innovation and enhance business solutions.

Upon completion of this training, participants will be able to:

• Comprehend the fundamental principles of Design Thinking and its contribution to innovation.
• Apply the five stages of Design Thinking to solve problems.
• Employ ideation techniques and tools to stimulate creativity.
• Implement Design Thinking strategies to streamline processes and boost efficiency.

This instructor-led live training in Argentina (online or onsite) is aimed at beginner-level leaders and HR professionals who wish to learn and apply Design Thinking methodologies to foster innovation, enhance problem-solving capabilities, and engage teams effectively.

By the end of this training, participants will be able to:

• Equip participants with tools and methodologies to foster innovation and team engagement.
• Develop skills in empathy mapping, ideation, and prototyping for solving complex challenges.
• Apply Design Thinking principles to leadership and HR scenarios.
• Promote a culture of innovation within tech teams.

Overview:

The Design Thinking (DT) methodology comprises five distinct stages: empathize, define the problem, ideate, prototype, and test.

In today’s increasingly complex landscape, many challenges require specialized approaches. Design Thinking provides a framework for addressing these complexities. Mastering design thinking enables individuals to tackle difficult problems effectively, communicate with greater clarity, persuade more efficiently, improve business outcomes, and enhance both organizational and personal performance.

• Understanding DT dynamics: Learning from users and problems, identifying patterns, designing models (including model drift), testing the model, evaluating results, and re-engineering solutions.
• Exploring the connection between Design Thinking, innovation, and entrepreneurship.
• Key DT methods and tools: personas, stakeholder mapping, customer journey mapping, service blueprints, and business model innovation.
• Practical applications of DT: cultivating a design mindset, driving disruptive innovation, applying an iterative approach, utilizing agile estimation techniques, fostering critical thinking and problem-solving, enhancing teamwork, leadership readiness, communication skills, technological fluency, forward-thinking strategies, intercultural and ethical competencies, emotional intelligence, self-awareness, negotiation abilities, and conflict resolution.

Objectives:

• To grasp the fundamental principles and subtleties of Design Thinking.
• To explore core concepts, influencing factors, theories, types, and models within DT.
• To engage in experimentation, experiential learning, and practical application of DT.

Delivery Format:

This one-day training course (4 hours) integrates the following components:

• Lectures (40%): Presentation of theories, concepts, models, and interactive discussions.
• Group exercises (30%): Activities focusing on group dynamics, games, collaborative discussions, and mock conflict resolution.
• Individual activities (15%): Tasks involving writing, design work, and peer feedback.
• Additional resources (15%): Video content and reading materials.

Note: Due to the collaborative nature of this course, a minimum group size of 3 participants is required.

This live, instructor-led training, available online or on-site, targets beginner to intermediate PCB designers and electronics engineers seeking to build a complete, controlled PCB design workflow using Altium Designer.

Participants work on a single integrated project, advancing from project setup and library creation through schematic capture, PCB layout, and verification to manufacturing outputs and controlled production release.

By the end of the course, participants will be able to:

• Create and manage structured Altium Designer PCB projects.

• Develop and validate schematic designs and component libraries.

• Configure PCB rules, routing, DRC, and manufacturing constraints.

• Generate and verify fabrication, assembly, and mechanical outputs.

• Apply practical high-speed design constraints.

• Manage engineering changes and controlled re-releases.