Comprehensive Dynamics 365 for Business Operations Training Course

Microsoft Dynamics 365 Business Central (BC) is a contemporary ERP solution designed to support comprehensive business operations, including warehouse and inventory management. Leveraging advanced integration capabilities and add-ons like Warehouse Insight, BC facilitates efficient warehouse operations, license plating, and operational automation across the enterprise.

This instructor-led, live training session, available online or onsite, is tailored for intermediate-level warehouse operations teams, ERP consultants, and systems professionals aiming to implement or optimize warehouse management in Dynamics 365 Business Central using best practices, mobile devices, and high-quality integration workflows.

By the conclusion of this training, participants will be equipped to:

• Configure and manage warehouse operations within Dynamics 365 Business Central.
• Leverage Warehouse Insight for real-time mobile execution of warehouse tasks.
• Implement license plating and traceability to strengthen inventory control.
• Integrate equipment calibration, test requests, and quality control into ERP workflows.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practice sessions.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange details.

This instructor-led, live training in Argentina (online or onsite) is designed for business analysts aiming to optimize marketing and sales processes with Microsoft Dynamics 365.

Upon completing this training, participants will be able to:

• Utilize various modules in Microsoft Dynamics 365 to manage process flows.
• Integrate the Power Platform with Microsoft Dynamics 365.
• Structure common data models, including records, segment charts, and more.
• Automate processes through Microsoft Flow integration.

This instructor-led, live training in Argentina (online or onsite) is aimed at beginner-level to intermediate-level participants who wish to enhance their customer service operations using Dynamics 365 Customer Service.

By the end of this training, participants will be able to:

• Understand the core features and functionalities of Dynamics 365 Customer Service.
• Set up and configure the D365 Customer Service environment.
• Manage customer interactions and cases efficiently.
• Utilize analytics to improve service delivery.
• Integrate Dynamics 365 Customer Service with other Microsoft applications.

This instructor-led, live training, conducted Argentina (online or on-site), is designed for treasury and finance professionals at beginner to intermediate levels. The goal is to reinforce existing knowledge, improve report generation skills, and optimize the use of Dynamics 365 for financial operations.

By the end of this training, participants will be able to:

• Navigate and customize the Dynamics 365 Finance and Operations interface.
• Generate and analyze financial reports efficiently.
• Manage treasury functions, including cash flow and bank reconciliations.
• Enhance financial workflows for better operational efficiency.

This instructor-led live training in Argentina (online or onsite) is tailored for participants with beginner to intermediate skills who seek a thorough understanding of Dynamics 365 Sales and how to effectively utilize the platform to improve their sales operations.

By the conclusion of this training, participants will be able to:

• Comprehend the core features and functionalities of Dynamics 365 Sales.
• Set up and configure the D365 Sales environment.
• Manage customer relationships and sales processes using D365 Sales.
• Utilize data and analytics to drive sales decisions.
• Integrate Dynamics 365 Sales with other Microsoft applications.

Microsoft Dynamics 365 Customer Service offers a robust solution designed to streamline customer support, manage service operations, and facilitate omnichannel engagement.

This live, instructor-led training (available online or onsite) targets intermediate-level users looking to implement and configure customer service solutions using Dynamics 365 Customer Service.

Upon completing this training, participants will be capable of:

• Configuring and managing case automation, queues, and routing logic.
• Deploying omnichannel tools such as chat, SMS, and the agent workspace.
• Crafting personalized customer experiences through surveys and analytics.
• Integrating AI assistants and IoT devices to enable proactive support scenarios.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To arrange customized training for this course, please reach out to us.

This instructor-led, live training in Argentina (online or on-site) targets intermediate-level customer experience analysts and marketing operations professionals who wish to use Dynamics 365 Customer Insights to unify customer data and deliver targeted, compliant customer journeys.

By the end of this training, participants will be able to connect and unify data sources, create segments and measures, build and publish journeys, and monitor and troubleshoot results.

This instructor-led live training in Argentina (online or on-site) targets beginner to intermediate participants looking to leverage MS Dynamics 365 Sales Insights for smarter sales strategies and enhanced customer engagement.

By the end of this training, participants will be able to:

• Grasp the features and benefits of the Sales Insights module.
• Employ AI-driven analytics to improve sales performance.
• Customize and configure the module for specific business needs.
• Leverage insights for lead scoring, relationship health, and pipeline management.
• Integrate Sales Insights with other Dynamics 365 modules and third-party tools.

Microsoft Dynamics 365 Finance & Operations is an enterprise-grade ERP platform designed to manage global financials, supply chain operations, and logistics.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level ERP users and internal support teams who need to understand the functional capabilities of Microsoft Dynamics 365 F&O in the Finance and Supply Chain modules.

Upon completing this training, participants will be capable of:

• Navigating and configuring core Finance and SCM functionalities.
• Managing vendor, customer, and tax information within the system.
• Creating and tracking purchase orders, invoices, and payments.
• Operating inventory and logistics workflows through the platform.
• Understanding key process flows in procurement and accounting.
• Supporting business users through functional configuration and error handling.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft Dynamics 365 Finance & Operations provides a robust development environment designed for customizing ERP functionalities and integrating with external systems.

This instructor-led live training, available online or onsite, is tailored for intermediate to advanced developers and technical support professionals looking to build, maintain, and support solutions within the Microsoft Dynamics 365 Finance & Operations ecosystem.

Upon completing this training, participants will be equipped to:

• Configure a development environment utilizing Visual Studio and X++.
• Develop forms, classes, tables, and workflows within F&O.
• Implement business logic using events, permissions, and validations.
• Generate custom reports and extend existing system capabilities.
• Connect external services through REST APIs and OData.
• Conduct testing, debugging, and performance optimization in the F&O environment.
• Oversee data migrations and manage ongoing system updates.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical application.
• Hands-on implementation within a live laboratory environment.

Customization Options

• To arrange a customized training session for this course, please contact us directly.