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 Duration 28 hours

Course Outline

1. GUIDING PRINCIPLES

Core principles of user-centered design

Overview of ISO9241 as a critical standard in usability

Distinguishing between usability and user experience

Identifying user needs and objectives with confidence

2. USER RESEARCH

Defining the key components of usage

Developing interview techniques for target audiences

Differentiating between observation and interpretation

Collecting and analyzing high-quality user data

Refining research techniques and methodologies

3. ILLUSTRATING THE CONTEXT OF USE

Identifying potential users for your product or system

Creating product personas and interpreting their needs

Understanding Hick’s Law and the relationship between interface choices and cognitive load

Defining and managing the elements of user stories

4. MEASURING USABILITY

Defining usability in terms of effectiveness, efficiency, and satisfaction

Using behavioral data to evaluate design strengths and weaknesses

Selecting between design alternatives via A/B testing

Understanding the value of iterative design

5. INFORMATION ARCHITECTURE

Structuring a cohesive experience from unorganized information

Establishing a logical flow between the user and the product or service

Organizing, structuring, and labeling content, functions, and features

Comparing implementation, mental, and conceptual models

6. INTERACTION DESIGN

Describing various user interface design patterns with confidence

Selecting the appropriate interactive controls for user interface design

Defining the concept of progressive disclosure

Distinguishing between interaction design and information architecture

Recognizing the importance of consistency in user interface design

7. VISUAL DESIGN

Creating user interface designs that leverage universal visual design principles.

Identifying effective versus ineffective page layouts

Selecting the correct interactive controls in user interface design

Enhancing research insights through eye-tracking methodologies

8. INTERFACE PROTOTYPING

Evaluating different prototyping types, such as paper and digital

Describing the distinctions between prototypes and sketches

Exploring multiple design solutions before finalizing a specific approach

Practically sketching paper prototypes

9. USABILITY EVALUATION

Recalling Jacob Nielsen’s usability heuristics and other core principles

Identifying the various types of usability evaluations

Documenting data from usability evaluations

Assessing system usability by applying usability heuristics.

Requirements

No prior specific requirements or prerequisites are needed to enroll in this course.

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