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Duration 14 hours
Course Outline
Module 1: Basics of Operational Safety and RCA
- Core principles of operational safety
- Distinguishing between symptoms, immediate causes, and root causes
- Applying a systemic perspective to incident investigation
Module 2: Tools for Root Cause Analysis
- The “5 Whys” technique
- Cause-and-effect (Ishikawa) diagrams
- Fault Tree / Cause Tree analysis
- The TapRoot model and other advanced methodologies
Module 3: Hands-On Application
- Selecting real-world or simulated case studies
- Pinpointing immediate, contributing, and root causes
- Assessing barriers and control failures
- Developing causal relationship diagrams
Module 4: RCA Reporting and Action Planning
- Anatomy of a technical RCA report
- Articulating causes and drawing conclusions
- Formulating corrective and preventive actions (SMART criteria)
- Tracking effectiveness metrics and follow-up procedures
Module 5: Embedding RCA in the Management System
- Aligning RCA with SMS and ISO 45001
- Fostering a just culture and enhancing incident reporting
- Extracting lessons learned and feeding back into organizational processes
Summary and Recommended Next Steps
Requirements
- Knowledge of operational safety principles
- Hands-on experience in managing workplace incidents
- Acquaintance with safety management frameworks
Intended Audience
- Operational safety specialists
- Supervisors and team leaders
- Managers and safety auditors
Testimonials (2)
Structured methodologies and practical tools applicable in the daily dynamics of quality management audits. It was an enriching experience.
Mildred M. Colmenares G. - LASER Airlines
Course - Root Cause Analysis (RCA) for Internal Auditors
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Very suitable for supporting work tasks.
Zakie Farhan - BAF
Course - Root Cause Analysis (RCA) for Internal Audit
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