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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Overview of endpoint management and OpenUEM features
- Understanding the endpoint lifecycle and key management concepts
- Lab setup and preparation of the test environment
OpenUEM Installation & Configuration
- Installation of OpenUEM server components
- Deployment of agents to Windows, macOS, and Linux systems
- Configuration of network and security parameters
Endpoint Enrollment & Organization
- Registration of endpoints within the OpenUEM console
- Grouping and organizing devices for streamlined management
- Definition of roles and permissions for administrative users
Fundamentals of Device Management
- Distribution of software and updates to managed devices
- Setup of policies and compliance configurations
- Monitoring of device health and operational activity
Patch Management & Automation
- Scheduling of updates and automated patch distribution
- Testing and validation of software rollouts
- Best practices for maintaining endpoint security and compliance
Reporting & Troubleshooting
- Generation of reports on device status and usage activity
- Basic resolution of common endpoint issues
- Integration of monitoring alerts for proactive management
Capstone Lab & Practical Exercises
- Hands-on lab: enrolling devices, pushing updates, and tracking endpoints
- Scenario-based tasks to solidify understanding
- Analysis and discussion of lab outcomes
Summary and Next Steps
Requirements
- A solid grasp of fundamental IT support principles
- Experience working with endpoint devices and their operating systems
- Basic familiarity with networking and device configuration
Target Audience
- IT support specialists
- Technical helpdesk representatives
- Entry-level system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
Course - Certified Kubernetes Administrator (CKA) - exam preparation
Interesting labs, help from trainer