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Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Foundational principles of structured knowledge management
- Designing scalable architectures using SharePoint and Teams
- Utilizing metadata, version control, and document libraries effectively
Constructing and Connecting SharePoint Knowledge Repositories
- Developing linked SharePoint sites and document libraries
- Implementing metadata columns, content types, and lookup fields
- Defining site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data to Power BI
- Building real-time dashboards for monitoring knowledge assets
- Designing KPIs and visual reports to drive data-based insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publication cycles
- Incorporating Teams notifications and adaptive cards
- Developing multi-step flows for document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Synchronizing SharePoint pages, Lists, and Planner boards
- Defining governance structures, roles, and permissions
Optimizing and Maintaining Knowledge Systems
- Enforcing data retention, archiving, and compliance standards
- Conducting routine audits and metadata updates
- Enhancing system performance and minimizing content duplication
Best Practices for Knowledge Management in Microsoft 365
- Reviewing core principles of knowledge system design
- Safeguarding consistency and discoverability across content
- Promoting user adoption and engagement through UX design
Requirements
- Strong command of Microsoft 365 applications (SharePoint, Teams, and OneNote)
- Practical experience in knowledge management or content strategy
Target Audience
- Knowledge managers establishing structured information repositories
- Content strategists developing interconnected knowledge ecosystems
- IT specialists overseeing organizational knowledge within Microsoft 365
14 Hours
Testimonials (2)
Everything, is a new platform for me and everything was interesting.
Sergiu
Course - AZ-104T00-A: Microsoft Azure Administrator
What I liked most about the training was the trainer’s knowledge of Excel. I appreciated learning useful things like shortcuts and formulas that I can use every day.