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Duration 14 hours
Course Outline
Advanced Knowledge Management Principles in Microsoft 365
- Core principles of structured knowledge management
- Architecting scalable systems with SharePoint and Teams
- Utilizing metadata, version control, and document libraries effectively
Developing and Linking SharePoint Knowledge Repositories
- Establishing interconnected SharePoint sites and document libraries
- Applying metadata columns, content types, and lookup fields
- Structuring site hierarchies and enabling cross-site navigation
Creating Dynamic Dashboards with Power BI
- Connecting SharePoint and Microsoft Lists data sources to Power BI
- Building real-time dashboards to monitor knowledge assets
- Designing KPIs and visual reports for data-driven insights
Tailoring Knowledge Workflows with Power Automate
- Automating approval, review, and publishing pipelines
- Incorporating Teams notifications and adaptive cards
- Configuring multi-step flows for comprehensive document lifecycle management
Building and Managing Collaborative Content Ecosystems
- Leveraging Teams and OneNote for collaborative knowledge capture
- Integrating SharePoint pages, Lists, and Planner boards
- Defining governance models, roles, and permission structures
Sustaining and Optimizing Knowledge Systems
- Enforcing data retention, archiving, and compliance policies
- Conducting regular audits and updating metadata
- Enhancing system performance and minimizing content redundancy
Best Practices for Knowledge Management in Microsoft 365
- Revisiting fundamental knowledge system design principles
- Maintaining consistency and discoverability across all content
- Driving user adoption and engagement through user experience design
Requirements
- Demonstrated proficiency with Microsoft 365 applications, including SharePoint, Teams, and OneNote.
- Practical experience in knowledge management or content strategy development.
Target Audience
- Knowledge managers focused on building structured information repositories.
- Content strategists designing interconnected knowledge ecosystems.
- IT professionals responsible for managing organizational knowledge within Microsoft 365.
Testimonials (2)
Everything, is a new platform for me and everything was interesting.
Sergiu
Course - AZ-104T00-A: Microsoft Azure Administrator
What I liked most about the training was the trainer’s knowledge of Excel. I appreciated learning useful things like shortcuts and formulas that I can use every day.