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Course Outline

Advanced Knowledge Management Principles in Microsoft 365

  • Foundational principles of structured knowledge management
  • Designing scalable architectures using SharePoint and Teams
  • Utilizing metadata, version control, and document libraries effectively

Constructing and Connecting SharePoint Knowledge Repositories

  • Developing linked SharePoint sites and document libraries
  • Implementing metadata columns, content types, and lookup fields
  • Defining site hierarchies and enabling cross-site navigation

Creating Dynamic Dashboards with Power BI

  • Connecting SharePoint and Microsoft Lists data to Power BI
  • Building real-time dashboards for monitoring knowledge assets
  • Designing KPIs and visual reports to drive data-based insights

Tailoring Knowledge Workflows with Power Automate

  • Automating approval, review, and publication cycles
  • Incorporating Teams notifications and adaptive cards
  • Developing multi-step flows for document lifecycle management

Building and Managing Collaborative Content Ecosystems

  • Leveraging Teams and OneNote for collaborative knowledge capture
  • Synchronizing SharePoint pages, Lists, and Planner boards
  • Defining governance structures, roles, and permissions

Optimizing and Maintaining Knowledge Systems

  • Enforcing data retention, archiving, and compliance standards
  • Conducting routine audits and metadata updates
  • Enhancing system performance and minimizing content duplication

Best Practices for Knowledge Management in Microsoft 365

  • Reviewing core principles of knowledge system design
  • Safeguarding consistency and discoverability across content
  • Promoting user adoption and engagement through UX design

Requirements

  • Strong command of Microsoft 365 applications (SharePoint, Teams, and OneNote)
  • Practical experience in knowledge management or content strategy

Target Audience

  • Knowledge managers establishing structured information repositories
  • Content strategists developing interconnected knowledge ecosystems
  • IT specialists overseeing organizational knowledge within Microsoft 365
 14 Hours

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