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 Duration 7 hours

Course Outline

From Process to Automation

  • Step-based thinking: decomposing a process into an automatable workflow
  • Determining which tasks to automate and which to retain for human execution

Make Essentials

  • Overview of scenarios, modules, and triggers
  • Data mapping techniques across applications
  • Implementation of filters and routers

Application and Data Integration

  • Utilizing webhooks and instant triggers
  • Connecting spreadsheets, email, and calendar modules
  • Data persistence strategies between execution runs

AI Integration within Scenarios

  • Adding an AI model to a scenario architecture
  • Crafting prompts to achieve consistent and reliable results
  • Leveraging model responses for classification, data extraction, and decision-making

Developing Your First AI Agent

  • Defining an agent: instructions, available tools, and data access
  • Assigning scenarios as executable tools for the agent
  • Linking the agent to relevant business data sources
  • Incorporating human validation prior to agent action

Operational Execution

  • Strategies for error handling and retry logic
  • Monitoring and maintenance practices for active scenarios
  • Considerations regarding costs and usage limits

Conclusion and Path Forward

  • Participant presentation of their automated process
  • Identifying subsequent automation candidates and future development steps

Outcome: A functional automated process featuring an AI component and an initial agent, accompanied by a prioritized list of next processes to automate.

Requirements

  • Programming background is not necessary
  • Familiarity with navigating web applications and spreadsheets
  • Identification of at least one repetitive workflow that the participant wishes to automate

Target Audience

  • Professionals in business and operations roles
  • Team leaders and individuals responsible for process ownership
  • Non-technical users seeking to implement AI-driven workflow automation within a single day

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