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Course Outline
Conceptual Framework
- The value of Kaizen
- Kaizen and management
- Kaizen and Total Quality Control (TQC)
- Kaizen and suggestion systems
- Kaizen and competitiveness
- Process-oriented management vs. results-oriented management
East-West Comparison
- Kaizen and innovation
- Kaizen and measurement
Total Quality Control Perspective on Kaizen
- Quality control – quality of management
- Quality control methods: comparison between Japan and the West
- Adherence to the PDCA cycle
- Improvement at the grassroots level
Practical Implementation
- Kaizen driven by management
- Kaizen implementation
- Kaizen driven by teams
- Kaizen driven by individuals
Management Approaches
- Cross-functional management
- Policy deployment
- Quality deployment
- Total Productive Maintenance (TPM)
Problem-Solving Methodologies
- Problems in management
- Kaizen activities and labor relations
- Labor relations: adversaries or allies?
- Commitment from senior management
Transforming Corporate Culture
- Customers: the ultimate arbiters of quality
- Supplier relationships and corporate culture: challenges faced by the West.
Case Studies
Requirements
None.
7 Hours
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company