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Duration 7 hours
Course Outline
Concepts
- The value of Kaizen
- Kaizen and Management
- Kaizen and Total Quality Control (TQC)
- Kaizen and Suggestion Systems
- Kaizen and Competition
- Process-oriented vs. Result-oriented Management
Eastern vs. Western Comparison
- Kaizen and Innovation
- Kaizen and Measurement
From Total Quality Control to Kaizen
- Quality Control: Managing Human Quality
- Quality Control Methods: A Comparison Between Japan and the West
- Adhering to the PDCA Cycle
- Grassroots Kaizen
Practical Applications
- Manager-led Kaizen
- Implementing Kaizen
- Team-led Kaizen
- Individual-led Kaizen
Management Perspectives
- Cross-functional Management
- Policy Deployment
- Quality Deployment
- Total Productive Maintenance (TPM)
Problem-Solving Methodologies
- Issues in Management
- Kaizen Activities and Labor Relations
- Labor and Management: Adversaries or Allies?
- Commitments from Senior Management
Changing Corporate Culture
- The Customer: The Ultimate Judge of Quality
- Supplier Relationships and Corporate Culture: Challenges Facing the West.
Case Studies
Requirements
None.
Testimonials (2)
Maintenance and improvement
Kunsang chomphel - Tsubaki of Canada Limited
Course - KAIZEN
Improving oneself and company
