Get in Touch

Course Outline

Conceptual Framework

  • The value of Kaizen
  • Kaizen and management
  • Kaizen and Total Quality Control (TQC)
  • Kaizen and suggestion systems
  • Kaizen and competitiveness
  • Process-oriented management vs. results-oriented management

East-West Comparison

  • Kaizen and innovation
  • Kaizen and measurement

Total Quality Control Perspective on Kaizen

  • Quality control – quality of management
  • Quality control methods: comparison between Japan and the West
  • Adherence to the PDCA cycle
  • Improvement at the grassroots level

Practical Implementation

  • Kaizen driven by management
  • Kaizen implementation
  • Kaizen driven by teams
  • Kaizen driven by individuals

Management Approaches

  • Cross-functional management
  • Policy deployment
  • Quality deployment
  • Total Productive Maintenance (TPM)

Problem-Solving Methodologies

  • Problems in management
  • Kaizen activities and labor relations
  • Labor relations: adversaries or allies?
  • Commitment from senior management

Transforming Corporate Culture

  • Customers: the ultimate arbiters of quality
  • Supplier relationships and corporate culture: challenges faced by the West.

Case Studies

Requirements

None.

 7 Hours

Number of participants


Price per participant

Testimonials (2)

Upcoming Courses

Related Categories