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Course Outline

Introduction to Windows 11

  • Explore new features in Windows 11
  • Compare editions and licensing options
  • Review system requirements and compatibility

Installing and Upgrading Windows 11

  • Perform clean installations
  • Upgrade from earlier versions
  • Use Windows Deployment Services (WDS) for automated deployments

Configuring and Customizing Windows 11

  • Personalize the user interface
  • Adjust device settings
  • Enable multilingual support

User and Device Management

  • Set up local and Microsoft accounts
  • Apply Group Policy and local policies
  • Manage users and groups

Application Management

  • Install and manage applications
  • Utilize the Windows Store and AppLocker
  • Manage default apps and file associations

Network Configuration

  • Configure IP and DNS settings
  • Set up wireless connections and VPNs
  • Troubleshoot connectivity issues

Storage Management

  • Create and manage disk partitions and volumes
  • Secure data using BitLocker
  • Use Storage Spaces and OneDrive

Security and Compliance

  • Use Windows Security and Defender Antivirus
  • Configure firewall and security settings
  • Implement Windows Hello and biometric authentication

Windows 11 Maintenance and Troubleshooting

  • Manage Windows Update and servicing channels
  • Monitor performance using the Event Viewer
  • Address common troubleshooting scenarios

Summary and Next Steps

Requirements

  • Foundational knowledge of networking and computer hardware
  • Previous experience with Windows operating systems
  • Understanding of IT support principles

Target Audience

  • IT professionals
  • System administrators
  • Desktop support technicians
 28 Hours

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