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Duration 7 hours (1 days)
Course Outline
Introduction to Windows Admin Center
- An overview of Windows Admin Center’s architectural design and core components.
- Techniques for connecting to and overseeing Windows workstations.
- Exploring the various roles and capabilities available for workstation administration.
PowerShell Essentials for Technicians
- Navigating the PowerShell interface, understanding syntax rules, and managing execution policies.
- Applying cmdlets and pipelines for foundational workstation management tasks.
- Developing and executing straightforward PowerShell scripts.
Remote Management and Automation Strategies
- Leveraging PowerShell Remoting to control distant workstations.
- Carrying out remote commands through the Windows Admin Center interface.
- Handling session management, credential validation, and associated security protocols.
Utilizing WMI and CIM
- Gaining a deeper understanding of WMI and CIM within the context of system administration.
- Retrieving system data from remote machines.
- Streamlining system configurations and updates through WMI/CIM automation.
Integration with Intune and Autopilot (User Perspective)
- A high-level view of Intune and Autopilot for device deployment and policy enforcement.
- Monitoring and validating device compliance and configuration settings.
- Addressing end-user troubleshooting and reporting issues.
Practical Lab: Remote Administration Scenarios
- Executing PowerShell scripts to collect system data from remote locations.
- Automating processes such as updates, restarts, and diagnostic checks.
- Verifying network connectivity and resolving issues related to PowerShell Remoting.
Best Practices and Security Protocols
- Maintaining secure connections and enforcing user permission boundaries.
- Identifying common pitfalls and applying effective troubleshooting strategies.
- Enhancing performance metrics for remote management operations.
Summary and Path Forward
Requirements
- A solid grasp of Windows operating system principles and workstation environments.
- Hands-on experience in routine computer support or IT operational tasks.
- Foundational knowledge of command-line interfaces.
Target Audience
- IT support specialists.
- Helpdesk and field service technicians.
- Technical personnel tasked with the oversight of workstation administration.
Testimonials (2)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
