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Duration 14 hours
Course Outline
Responsibilities of FDE Leadership
- Focusing on outcomes over utilization.
- Managing the tension between delivery and product teams.
- Establishing mandate, reporting lines, and executive sponsorship.
Pod Design and Staffing
- Defining pod structure, size, and autonomy.
- Balancing skills across engineering, data, and domain expertise.
- Managing rotation and continuity across engagements.
Hiring and Evaluating FDEs
- Identifying indicators of deployment aptitude.
- Designing interviews and work sample assessments.
- Onboarding engineers into live engagements.
Engagement Economics
- Assessing scope, effort, and margin.
- Choosing between time and materials and outcome-based pricing.
- Managing portfolio mix and concentration risk.
The Internal FDE Playbook
- Standardizing stages, gates, and deliverables.
- Defining completion criteria and quality benchmarks.
- Maintaining an active and evolving playbook.
Vendor FDEs vs. Internal Capability
- Identifying where vendor teams deliver the most value.
- Structuring contracts to ensure knowledge transfer.
- Building capabilities that persist beyond the engagement.
Reusable Accelerators and Blueprints
- Using reference architectures and starter repositories.
- Leveraging pre-approved security and integration patterns.
- Governing shared assets effectively.
Adoption and Outcome Governance
- Tracking adoption metrics and reporting to executives.
- Establishing steering groups with genuine decision-making authority.
- Intervening in stalled engagements.
Risk, Escalation, and Failure Patterns
- Understanding failure modes at different engagement stages.
- Defining escalation paths and stop rules.
- Conducting post-engagement reviews that drive practice improvements.
Building the Practice
- Creating career paths for forward deployed engineers.
- Establishing standards, community, and knowledge sharing.
- Developing a twelve-month capability roadmap.
Requirements
- Experience in managing engineers or technical delivery teams.
- Involvement in customer-facing engagements.
- Exposure to commercial decision-making, such as scoping and pricing.
- No coding skills are required, though technical fluency is advantageous.
Target Audience
- Engineering managers of forward deployed teams.
- Delivery directors and practice leads.
- Heads of applied AI or solutions engineering.
- Transformation leaders building internal deployment capabilities.