Course Outline
Foundations, Social Engineering, and the Work Environment
Essential Cybersecurity for Employees
-
Introduction to threats: Understanding the scope of cybersecurity and why every employee plays a critical role.
-
Digital hygiene and password management: Crafting strong passwords, leveraging password managers, and adhering to the "unique password per service" principle.
-
Clear desk and clear screen policies: Implementing physical information security measures within the office.
Phishing and Social Engineering – Recognizing Threats
-
Attack psychology: Exploring social engineering techniques and why cybercriminals exploit urgency, fear, or perceived authority (including CEO Fraud and BEC).
-
Phishing anatomy: Analyzing message headers, concealed links, and malicious attachments through exercises based on real-world examples.
-
Additional attack vectors: Identifying Vishing (voice phishing) and Smishing (SMS phishing).
Secure Remote and Mobile Operations
-
Network security: Understanding the risks of public Wi-Fi (in cafes or transit) and correctly utilizing VPNs.
-
Device protection: Implementing disk encryption, screen locks, and protocols for avoiding unverified USB drives.
-
Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business and ensuring data separation.
Tools, Law, and Incident Response
Cybersecurity within the Microsoft 365 Ecosystem
-
Authentication and verification: Practical application of Multi-Factor Authentication (MFA/2FA) for secure account access.
-
Secure data sharing: Managing permissions in OneDrive and SharePoint, specifically avoiding open "anyone with the link" access.
-
Collaboration safety: Securing Microsoft Teams usage, including external guest invites and shared file controls.
Personal Data Protection and GDPR Application
-
Data classification: Distinguishing between public, confidential, sensitive, and personal information.
-
GDPR in daily workflows: Identifying common errors that lead to personal data breaches, such as misdirected emails or neglecting BCC usage.
-
Data lifecycle management: Protocols for securely transferring information to third parties and permanently deleting documents.
Security Incident Response
-
Identifying incidents: Recognizing breaches such as lost devices, ransomware infections, or accidental clicks on phishing links.
-
Reporting protocols: Knowing who to notify and the required timeframes, including the roles of IT Helpdesk, Security Officers, and Data Protection Officers.
-
Immediate response rules: Isolating affected devices from the network, maintaining composure, and strictly avoiding unauthorized "fixes" or evidence deletion.
Requirements
-
Proficiency in basic computer operations and web browsing.
-
Regular engagement with standard office tools, including email, messaging applications, and document processing.
-
No prior specialized IT knowledge is necessary; all technical concepts are contextualized through business value and daily processes.
Target Audience
- Office and administrative staff, as well as mid-level management across all departments.
- Highly recommended for hybrid or fully remote workers.
- Regular users of the Microsoft 365 ecosystem.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
