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Course Outline

Introduction

  • Course Objectives
  • The Importance of BPM
  • Structure of a BPM architecture
  • Overview of BPM Vendors
  • Evaluating Vendor Tools

BPM Overview

  • Distinction Between BPM and BPMS
  • When to Select a BPMS
  • The Necessity of IT and Business Collaboration
  • Aligning Technology with Business Problems
  • General Overview of a BPM System

Architecture of a BPM System

  • Topology and Scalability
  • Design Tools
  • Deployment Tools
  • Monitoring and Management
  • The Process Engine
  • Process Definition Repository
  • Transaction Manager
  • Connector Framework

Administering Processes using Process Monitoring

  • Process Management
  • Process Modeling with BPMN
  • Platform Administration
  • Integration with BAM (Business Activity Monitoring)
  • Incorporating Notifications into Processes
  • Notification Channels

Core BPMS Features and Interfaces

  • Repository Support
  • Database Support
  • The Adapter SDK
  • Required Levels of Customization
  • Relevant Development Languages
  • Human Workflow Solutions

BPM as an Enabler of SOA: Key Components

  • Application Frontends
  • Basic Services
  • The Value of an ESB
  • Enhancing Business Agility

Governance and Business Strategy

  • The Personal Perspective
  • Innovation, Growth, and Flexibility
  • Past Approaches: Data/Functions vs. Objects & Services
  • The Future: Core Business Logic vs. Process Control Logic
  • Design Implications for Architects
  • Aligning Business and IT

Business Rules

  • Motivations for Business Rules (BRs)
  • Core Concepts
  • KPI Principles
  • Emerging Roles for Business and IT
  • Focusing on the Business Aspect in Rules
  • Appropriateness of a BR Approach
  • New Considerations for Scoping a BR Project
  • Key Elements of a BR Project Plan

Choosing the Right Approach

  • Starting with the Business
  • Defining Business Competencies
  • Identifying Differentiators and Overhead
  • Transitioning from Requirements to Components
  • Determining Reusable Components
  • Architecture Requirements
  • Achieving Vendor Independence
  • Roadmap for Enterprise Renovation
  • Continuous Improvement
 21 Hours

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