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 Duration 40 hours

Course Outline

1. Conceptualizing the Product

  • Recognizing customer needs
  • Analyzing the market and competitors
  • Estimating market size related to specific customer problems or needs
  • Segmenting users and defining personas
  • Establishing product vision, purpose, and strategy
  • Prioritizing based on value and effort
  • Creating value maps and identifying desired outcomes

2. Building the Product

  • User-centric design (UX/UI)
  • Iterative development with cross-functional teams (Scrum)
  • Managing the backlog and crafting user stories
  • Applying early validation techniques (MVP, experiments)
  • Setting product metrics
  • Conducting a practical Design Thinking workshop
  • Prompt engineering for leaders (applying AI to products)
  • Data-informed design
  • Developing a service design blueprint (service mapping)
  • Backlog management and prioritization (expert-led session)

3. Launching the Product to Customers

  • Managing releases and roadmaps
  • Formulating go-to-market strategies
  • Onboarding users and assessing post-launch product experience
  • Collecting feedback in production environments
  • Aligning with marketing and sales teams
  • Constructing the product funnel and monitoring dashboards

4. Realizing Value

  • Tracking product metrics (NPS, DAU, retention, etc.)
  • Developing monetization and pricing models
  • Conducting funnel analysis
  • Evaluating customer value (LTV, CAC, ROI)
  • Implementing data-driven iteration
  • Managing the product lifecycle
  • Ensuring product scalability and sustainability
  • Analyzing product P&L
  • Building the business case

Wrap-up and Next Steps

Requirements

  • A solid grasp of banking operations
  • Hands-on experience in digital product development
  • Basic familiarity with AI principles

Intended Audience

  • Product managers within the banking industry
  • Leaders driving digital transformation
  • Banking professionals engaged in AI-driven product design

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