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 Duration 14 hours

Course Outline

Introduction to ProWatch

  • System architecture and overview
  • Software and hardware components
  • Licensing and available editions

Installation and Setup

  • Setting up ProWatch server and client applications
  • Configuring and initializing the database
  • Establishing network and hardware connectivity

User and Access Management

  • Creating and maintaining user accounts
  • Setting access permissions and schedules
  • Managing badges and credentials

Hardware and Door Configuration

  • Registering and configuring controllers and readers
  • Setting up alarm points and outputs
  • Implementing advanced door logic

Monitoring and Incident Response

  • Utilizing live monitoring dashboards
  • Processing and acknowledging alarms
  • Managing incident reporting and escalation workflows

Integration Capabilities

  • Connecting with CCTV and video management systems
  • Integrating intrusion detection systems
  • Linking with third-party applications

Maintenance and Troubleshooting

  • Performing database maintenance and backups
  • Optimizing system performance
  • Resolving common issues and troubleshooting

Summary and Next Steps

Requirements

  • A foundational understanding of enterprise security systems
  • Practical experience with access control or building management systems
  • Basic knowledge of networking concepts

Target Audience

  • Security and access control administrators
  • IT and network professionals supporting security infrastructure
  • Corporate security consultants

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Testimonials (3)

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