Course Outline
I. Quality Management System compliant with ISO 9001 requirements
1. Core elements of the Quality Management System per ISO 9001
2. Exercises focused on interpreting and analyzing ISO 9001 requirements
II. Audits – General Overview
1. The complete audit process
2. Different types of audits
III. Audit planning and preparation
1. Defining audit criteria and scope
2. Selecting the audit team
3. Implementing a process-oriented approach to internal audits
4. Key considerations when developing audit checklists
5. Practical exercises
IV. Conducting the audit – On-site procedures
1. Effective auditing techniques
2. Gathering objective evidence
3. Identifying and documenting non-conformities
4. Practical exercises
V. Documenting audit results
1. Crafting clear and precise descriptions of non-conformities
2. Formal documentation of non-conformities
3. Identifying and recording findings and opportunities for improvement
4. Compiling the Summary of Audit Results – Audit Report
5. Practical exercises
VI. Post-audit activities for effectiveness
1. Responsibilities regarding the initiation of corrective actions
2. The importance of accurately determining the root causes of non-conformities
3. Defining appropriate corrective actions
4. Evaluating the effectiveness of implemented actions
5. Managing post-audit activities related to findings and improvement opportunities
6. Practical exercises
VII. Discussion and summary
Requirements
Audience
- Individuals aiming to become ISO 9001 Internal Auditors
- Anyone with an interest in the subject matter
Testimonials (1)
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