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Duration 14 hours
Course Outline
The Shift from Human to Model-Driven Decision-Making
- Transitioning from rule-based logic and human intuition to scored alternatives
- The velocity and volume of automated actions
- Emerging failure patterns and gaps in accountability
Inventory and Risk Stratification of Decisions
- Creating a catalog of automated choices
- Analyzing impact, reversibility, and affected stakeholders
- Defining risk tiers and corresponding control requirements
- Assigning ownership to each decision class
Accountability and Human Supervision
- Distinguishing between meaningful and nominal human review
- Treating autonomy thresholds as strategic governance decisions
- Defining escalation pathways and response latency requirements
- Designating accountable owners and approval mechanisms
Decision Documentation and Explainability
- Essential components of a defensible decision record
- Retention of confidence scores, options, and contextual data
- Traceability of model versions and lineage
- Communicating decision logic to clients or regulatory bodies
Policy and Boundary Management
- Managing approved option sets and implementing change controls
- Governing thresholds and conducting periodic reviews
- Identifying prohibited decisions and establishing hard stops
- Integrating policy-as-code with model outputs
Regulatory Obligations
- Compliance requirements under the EU AI Act for decision systems
- Industry-specific regulations in finance, insurance, and healthcare
- Data privacy laws and rights regarding automated decision-making
- Maintaining documentation and evidence of conformity
Risks Related to Vendors, Licensing, and Provenance
- Comparing hosted decision APIs with open-weight models
- Reviewing license terms for derivative and embedded models
- Assessing supplier dependency and risks of discontinuation
- Ensuring weight integrity and version pinning
Monitoring for Bias, Fairness, and Outcomes
- Identifying outcome disparities across different groups
- Recognizing proxy variables and the framing of options
- Utilizing appeal and complaint signals as feedback
- Conducting periodic fairness assessments
Incident Management for Erroneous Decisions
- Detecting systematic errors in decision-making
- Containing issues and suspending autonomy when necessary
- Executing remediation and providing customer redress
- Performing root cause analysis and updating controls
Assurance Review of a Decision Layer
- Identifying evidence that auditors typically require
- Validating claims regarding accuracy and calibration
- Sampling decisions and reviewing overrides
- Reporting findings to the board of directors
Requirements
- General awareness of AI or automation initiatives within an enterprise environment.
- Foundational knowledge of risk, compliance, or auditing workflows.
- No prior programming experience is necessary.
Target Audience
- Officers managing risk, compliance, and model-related liabilities
- Internal auditors responsible for reviewing automated choices
- Leaders in AI governance and data protection
- Product owners holding accountability for automated workflows
- Architects responsible for embedding supervision mechanisms into agent-based systems