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 Duration 14 hours

Course Outline

The Shift from Human to Model-Driven Decision-Making

  • Transitioning from rule-based logic and human intuition to scored alternatives
  • The velocity and volume of automated actions
  • Emerging failure patterns and gaps in accountability

Inventory and Risk Stratification of Decisions

  • Creating a catalog of automated choices
  • Analyzing impact, reversibility, and affected stakeholders
  • Defining risk tiers and corresponding control requirements
  • Assigning ownership to each decision class

Accountability and Human Supervision

  • Distinguishing between meaningful and nominal human review
  • Treating autonomy thresholds as strategic governance decisions
  • Defining escalation pathways and response latency requirements
  • Designating accountable owners and approval mechanisms

Decision Documentation and Explainability

  • Essential components of a defensible decision record
  • Retention of confidence scores, options, and contextual data
  • Traceability of model versions and lineage
  • Communicating decision logic to clients or regulatory bodies

Policy and Boundary Management

  • Managing approved option sets and implementing change controls
  • Governing thresholds and conducting periodic reviews
  • Identifying prohibited decisions and establishing hard stops
  • Integrating policy-as-code with model outputs

Regulatory Obligations

  • Compliance requirements under the EU AI Act for decision systems
  • Industry-specific regulations in finance, insurance, and healthcare
  • Data privacy laws and rights regarding automated decision-making
  • Maintaining documentation and evidence of conformity

Risks Related to Vendors, Licensing, and Provenance

  • Comparing hosted decision APIs with open-weight models
  • Reviewing license terms for derivative and embedded models
  • Assessing supplier dependency and risks of discontinuation
  • Ensuring weight integrity and version pinning

Monitoring for Bias, Fairness, and Outcomes

  • Identifying outcome disparities across different groups
  • Recognizing proxy variables and the framing of options
  • Utilizing appeal and complaint signals as feedback
  • Conducting periodic fairness assessments

Incident Management for Erroneous Decisions

  • Detecting systematic errors in decision-making
  • Containing issues and suspending autonomy when necessary
  • Executing remediation and providing customer redress
  • Performing root cause analysis and updating controls

Assurance Review of a Decision Layer

  • Identifying evidence that auditors typically require
  • Validating claims regarding accuracy and calibration
  • Sampling decisions and reviewing overrides
  • Reporting findings to the board of directors

Requirements

  • General awareness of AI or automation initiatives within an enterprise environment.
  • Foundational knowledge of risk, compliance, or auditing workflows.
  • No prior programming experience is necessary.

Target Audience

  • Officers managing risk, compliance, and model-related liabilities
  • Internal auditors responsible for reviewing automated choices
  • Leaders in AI governance and data protection
  • Product owners holding accountability for automated workflows
  • Architects responsible for embedding supervision mechanisms into agent-based systems

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