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 Duration 7 hours

Course Outline

Introduction

  • Understanding Claude at the enterprise level: chat, Projects, Skills, and Artifacts
  • Selecting the most appropriate feature for specific tasks
  • Basics of data handling and identifying what should not be uploaded

Projects

  • Setting up project instructions and knowledge files
  • Organizing context for team collaboration
  • Exercise: Creating a project for an actual team process
  • Managing sharing, permissions, and content currency

Skills

  • Defining what a Skill is and when it is more effective than a long prompt
  • Crafting a Skill: including instructions, examples, and resources
  • Testing Skills against real-world scenarios
  • Exercise: Packaging a recurring task into a Skill

Artifacts

  • Generating documents, tables, web pages, and small tools as Artifacts
  • Refining results through iterative feedback
  • Exercise: Converting a raw spreadsheet into a report with charts

Analysis and Quality Control

  • Analyzing files and tabular data
  • Verifying figures, sources, and logical consistency
  • Identifying common error patterns and methods to detect them

Team Rollout

  • Establishing naming conventions, versioning, and ownership for shared assets
  • Training colleagues and gathering feedback
  • Developing an action plan for the first 30 days

Requirements

  • Familiarity with using chat-based AI assistants
  • Proficiency in everyday office tasks, including managing documents, spreadsheets, and email
  • No programming experience is necessary

Target Audience

  • Business teams and department leaders looking to share knowledge and methodologies via Claude
  • Knowledge workers in finance, HR, marketing, sales, and operations
  • Team coordinators and internal AI advocates

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